Job Description

Due to increased demand, we are expanding throughout the greater area. We proudly have partnerships with companies leading in the telecommunications industry. Our job is to assist our clients in new customer acquisition, business development, and increasing their market penetration. Over this past year, we have experienced much success in the significant number of consumers we have been able to enroll in new wireless products. Because of our success, we are expanding our Account Manager Trainee team!

We are actively hiring for an Account Manager Trainee position. The Account Manager Trainee role is a permanent, full-time position. The core function of the role is to generate sales and drive new customer enrollment. The Account Manager Trainee will also assist in developing a superior customer experience, ensuring we exceed customer expectations, conduct product presentations, and maintain relationships with prospective customers to increase customer satisfaction and retention.

Responsibilities of the Account Manager Trainee:

Attend hands-on training from senior Account Manager Trainees to understand the fundamentals of the role and gain knowledge of products and subscription packages
Interact with consumers in a friendly manner and use consultative and quality-based sales techniques to recommend products and subscription packages
Master the entire sales and enrollment process for each individual consumer and be able to educate each consumer fully on the benefits
Follow all client compliance guidelines when interacting with consumers to ensure the safety of all
Maintain the utmost confidentiality and professionalism when working with consumers to ensure they feel comfortable and confident in our program
Collaborate with fellow Account Manager Trainee team members to enhance the consumer experience and improve customer satisfaction
Troubleshoot and problem-solve any consumer issues by actively listening to concerns and implementing resolutions that will exceed their expectations

Requirements of the Account Manager Trainee:

Must possess a High School diploma or GED
Experience in customer service, sales, or other related consumer-facing fields
Must have advanced communication and people skills, as well as a passion for helping others
Ability to adapt to changing environments and consumer needs while maintaining a high level of performance
Must be a team player and possess an upbeat, positive attitude to complement our team environment and culture
Strong commitment to maintaining high ethical standards and integrity in all interactions with consumers and team members.
Must have reliable transportation to commute to the office daily

Job Type: Full-time

Pay: $800.00 - $1,300.00 per week

Benefits: