Job Description

REPORTS TO: Director of Sales/General Manager

BASIC PURPOSE: The Sales Manager will be responsible for finding and securing revenue for the property, as well as assisting with all sales functions as directed by the GM/DOS

FUNCTIONS/RESPONSIBILITIES:

DAILY/WEEKLY AND OR MONTHLY TASKS MAY INCLUDE:

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Participate in daily stand-up meeting / manager’s meeting
Conduct site inspections
Cultivate and book business from existing and new accounts in assigned market through sales calls, telemarketing, sales trips, internet prospecting and personal contact.
Prepare and submit all weekly and monthly sales reports as required.
Assist in development and preparation of special mailing, promotions etc. to enhance hotel business.
Participate in weekly sales meetings and other in-house meetings as required.
Participate in sales blitzes, trade shows, fam trips and community organizations to increase recognition within the industry.
Conduct competitive surveys of other hotels and review all current market trends.
Assist in the preparation of the marketing plan as required.
Send out property critiques to recently departed groups to solicit feedback & rebook
Complete VIP gift baskets and welcome gifts as needed
Complete and E-Mail Weekly Sales Summary as needed/directed
Review end of month LNR & Group tracking reports, SOB Variance and Final Pace Reports for the month
Update Marketing Plan with Previous Month’s final Pace and SOB Reports.
Review packages sold on brand website ensure items for packages are available for GSAs
Completing Monthly Sales Strategies
Review and update brand website (photos, packages, amenities, etc.)
Review and update 3rd party websites for proper amenities, pictures, driving directions, etc.
Participate in our Manager on Duty program, which covers typically 1 weekend shift, acting as the Manager on Duty
Host our weekly Evening Reception Wednesdays from 5-7pm, not every week there is a rotation

Must be willing to assist in other departments as the needs of the property arise, and as directed by a supervisor

KNOWLEDGE AND SKILLS:

Education: College degree with a sales and marketing emphasis preferred

Experience: Experience in hospitality sales required

ENVIRONMENT:

Physical Job Requirements

Lifting/Pushing/Pulling/Carrying:

Position does not require a great deal of lifting/pushing/pulling or carrying, aside from the normal functions required in an office setting

Bending/Kneeling:

Functions of this job includes a minimal amount of bending, stooping and kneeling during the course of a shift.

Mobility:

Total mobility is required, with outside sales visits, property tours and competitive set driving occurring at the direction of the GM/DOS

Standing/Walking:

Position may include a normal amount of standing and walking during the course of a shift

Climbing Stairs:

May require climbing of moderate amount of stairs

Hearing/Vision/Speech:

One-on-one communication with guests, supervisors, and coworkers is critical
Must be able to receive, understand and give directions within the Sales Department
Must be able to clearly communicate property, company and contract information to clients
Must have exceptional written and verbal skills, as well as ability to compose professional and articulate emails and written communication
Must be able to understand, compile and submit reports in an efficient manner

Protective Clothing: No protective clothing typically needed in the performance of tasks required of this position

No. of employees supervised: May require supervision of 1 or more

Travel required: Some local travel may be required as directed by the DOS

Hours Required:

Scheduled days and times may vary based on need.
Managers are expected to put in additional hours above and beyond a standard 40 hour work week in order to complete the tasks required, lend assistance and support to the department, and assist with coverage throughout the hotel as may be needed.
Must adhere to the time and attendance policies set forth by the company

Job Type: Full-time

Pay: $50,000.00 per year

Schedule: