Regional Sales Director, THD - Northeast Region

Job Description

• Achieves regional targets in the area of sales, customer loyalty, customer satisfaction and profitability
• Participates in the definition and development of Tuff Shed sales objectives with regard to the region
• Designs, develops, and implements action plans with ASMs to consistently achieve Tuff Shed goals and objectives in the area of sales, customer loyalty, customer satisfaction and profitability
• Conducts bi-annual Business Reviews in line with Tuff Shed sales initiatives and goals; ensures that all required data and documentation are prepared and submitted, as required.
• Monitors and evaluates sales trends and general market conditions to ensure achievement of the regional sales business plan
• Recruits and hires quality ASMs with the assistance of the General Manager and HR Recruitment team
• Trains the ASMs on all aspects of their job including sales training, best practices, TS 101 classes, call book, display maintenance, relationship building, and all components of the SOP manual for doing business with the THD
• Evaluates, coaches, motivates and directs the ASMs; champions the performance management process, growth, and development plans, including training initiatives, career path planning, etc.
• Implements and monitors product merchandising/display best practices within the region
• Ensures all new product categories are rolled out in accordance with Company standards
• Ensures THD stores are properly displayed and staffed to Company standards, including new store openings and Selling Centers
• Attends regular meetings with the DMs, GMs and ASMs to discuss sales, marketing, operating procedures, Company direction, etc.
• Performs market walks with each ASM no less than four times a year, to ensure compliance and understanding of the company guidelines pertaining to THD (some markets may require more frequent visits based on size)
• Prepares market walk summaries to ensure all parties understand any issues and the follow-up that might be needed and, when necessary, develops and implements market strategies to correct these issues
• Submits market walk summaries to the VP-THD Sales and the Regional Director to ensure action is taken on all issues
• Ensures the ASMs initiate actions that remedy out of line product and display conditions and proactively takes control based upon competitive market forces
• Acts as Tuff Shed’s principal contact with THD’s Services Directors and Market Services Managers
• Ensures accurate and complete sales forecasting
• Communicates with THD Services Directors and Market Services Managers to discuss sales and areas of opportunity, training, display issues, promotions, Selling Centers, and any other pertinent business needs
• Responds to all calls/queries from THD and takes immediate action to resolve any issues
• Performing all other duties, tasks and responsibilities as assigned by the Tuff Shed management
• In order to perform the above functions, the RSM-THD must be present at Tuff Shed Stores and Home Depot Store and Selling Centers, as scheduled, (including some weekends) and work all required hours

• Significant leadership and relationship building skills
• Skilled at identifying underlying problems by assessing customer needs and making appropriate recommendations for a reasonable solution
• Proven experience in business-to-business and business-to-consumer sales management
• Experience building and training successful teams (both in-person and virtually)
• Skilled at negotiating high dollar, long duration agreements with clients and using appropriate closings in the sales processes
• Sales management experience, at a District level preferred, including managing and resolving employee relations issues; “Big Box” Home Improvement company experience highly preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar systems is highly preferred
• Ability to travel throughout the Northeast region, approximately 65% travel

• An opportunity to join a successful company and be part of the growth of the team! We offer competitive salary and benefits!
• Paid Time Off (PTO), paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan
• On Demand Pay!

• Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com
• Interested? We encourage you to submit your resume for consideration
• As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five minute survey: https://assessment.predictiveindex.com/4Va/8d89fe50-a446-48bc-b523-d809006bf4ba?type=candidateba

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