Job Description

Position: Sales Coordinator
Department: Marketing
Reports to: Associate Director of Sales
Classification: Regular, Full-time, Non-Exempt
Salary: $23.29/hr

Are you passionate about transforming young lives through the magic of theatre? Do you thrive on combining creative problem-solving with data-driven results? Join Seattle Children's Theatre as our Sales Coordinator! Reporting to the Associate Director of Sales, you'll play a pivotal role in connecting young audiences with unforgettable theatrical experiences. This dynamic position offers the perfect blend of strategic thinking and meaningful impact – from developing innovative sales initiatives to ensuring theatre remains accessible to diverse communities throughout our region. You'll build long-lasting relationships with schools, families, and community partners. If you're excited about using your data-driven sales expertise to support award-winning theatre for young audiences, we want to meet you! This collaborative role offers the unique opportunity to:

Drive revenue growth while maintaining our commitment to accessibility

Create lasting connections between young people and the arts

Work alongside passionate theatre professionals

Make a real difference in our community through the power of live theatre

Join us in our mission of transforming young lives through exceptional theatre experiences!

About the Role

We are seeking a dynamic Sales Coordinator to drive revenue growth and strengthen connections with our diverse audiences at Seattle Children's Theatre. Reporting to the Associate Director of Sales, this role will empower our sales by developing and implementing strategic sales initiatives, streamlining processes, and optimizing ticket sales across all channels. The ideal candidate will combine data-driven sales expertise with a passion for youth theatre, helping us fulfill our mission of transforming young lives through exceptional theatre experiences. Working closely with development, education, and front-of-house teams, you will create and maintain sales tools and training resources that enable our staff to effectively connect with schools, families, and community partners. This collaborative position will support the Associate Director of Sales in developing and executing strategies to maximize ticket revenue while maintaining our commitment to accessibility and community engagement.

Why SCT?

Since 1975, Seattle Children’s Theatre has been a leader in youth theatre and arts education, reaching over 4 million children in the Puget Sound area and beyond. We’re not just about performances; we’re about inspiring and educating the next generation through the arts. At SCT, we value inclusivity, creativity, and dedication, and we’re looking for someone who shares these values and wants to help us grow. Discover more about our mission and vision at sct.org.

What You’ll Be Doing:

Coordinate and process group ticket sales (in Tessitura) for school performances, youth organizations, and community groups, from initial outreach to follow-up after the visit, providing excellent customer service throughout.

Coordinate with front-of-house staff, greet schools, and assist with any adjustments to bookings.

Manage the group sales calendar and seating arrangements for main stage productions

Serve as primary contact for school booking inquiries and maintain relationships with education partners

Work with the Education and Engagement teams to offer optional workshops that enhance the field trip experience, helping to retain and grow our educator partnerships year over year.

Process ticket orders and reservations through our ticketing system

Generate daily sales reports and maintain accurate sales records

Provide excellent customer service via phone, email, and in person

Support front-of-house operations during performances as needed

Collaborate with marketing team on sales promotions and audience development initiatives

Assist with special events and community engagement programs

Who We’re Looking For:

Two years’s experience in arts administration, theatre, business, or related field

Customer service experience, ideally within a nonprofit or arts environment

Strong organizational and multitasking abilities

Excellent verbal and written communication skills

Proficiency with Microsoft Office Suite and CRM systems

Experience with ticketing software (Tessitura is a plus)

Ability to work some evenings and weekends during performance seasons

Previous experience in performing arts or nonprofit environment

Knowledge of Seattle-area education system and youth programs

Experience working with diverse communities

Why You’ll Love Working Here:

A Creative Playground: SCT is a hub of creativity where you’ll work alongside passionate and talented individuals.

Make an Impact: Your work will directly influence the future of theatre for young audiences, creating lasting memories for students and educators alike.

Be Part of Something Bigger: Join us as we approach our 50th season and help set the stage for the next 50 years of inspiring theatre.

Perks of the Job:

Salary: $23.29/hour

Benefits: Employer-paid health, dental, and vision insurance, along with wellness and retirement options. Learn more about our benefits here (Password: SCT).

Time Off: Generous PTO, with 96 hours of sick time and 80 hours of vacation time accrued annually.

Inclusive Culture: We celebrate diversity and are committed to creating a supportive environment for all employees.

Ready to Make Your Mark at SCT?

If you’re ready to take on a role that’s as dynamic as you are, we’d love to hear from you! Apply today, and let’s create some theatre magic together.

Data shows that women and BIPOC candidates often hesitate to apply for a role unless they meet every qualification. If you have relevant experience and share SCT’s values, we encourage you to apply. We are committed to building a diverse, equitable, and inclusive workplace.

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