Job Description

Solutions Engineer Job Ad

LoanPro is a Fintech SaaS company, providing core lending infrastructure (software and cloud configuration) to mid-market and large lenders. Our market leading product enables clients to be more efficient, organized, and streamlined in the lending business. LoanPro’s software manages over 18 billion dollars in loans, with customers throughout North America. Our amazing employees are driving the growth of our exciting, profitable company – you should be here with us!

The Role

The LoanPro Solutions Engineer facilitates Sales and Revenue and operates as a bridge between the Sales, Customer Experience, Product and Marketing departments. By focusing within specific industry verticals you will be able to build out use cases, identify and communicate value, deliver success frameworks, and drive product roadmap. You will play a key role in pre and post-sale customer interactions. You will be the heartbeat of our go-to-market strategy, driving sales, renewals, and expansions. You will serve as the product subject matter expert and have the opportunity to get to know the needs of the customers intimately to assist in designing a customized technical solution that will empower their business. You will demonstrate our core company values at all times in interactions with customers and coworkers.

What You'll Do
As the Solutions Engineer you will be responsible for the following:

Takes ownership of deep learning about our software, its functions, and how it can fulfill customer needs
Use extensive technical knowledge to design solutions to illustrate how LoanPro can help solve our customers problems
Understand and translate technical terms into readily understood and comprehended language that a general audience can understand (translate nerd to non nerd speak)
Be a vertical practice expert, thought leader, and trusted advisor
Be an expert on pre and post-sales interactions that drive clarity, demonstrate value, and highlight partnership
Become a subject matter expert (SME) for multiple products and solutions, including staying up-to-date on new features and functionality
Quickly learn customer needs by facilitating discovery sessions in tandem with our Sales and Partnership team
Build frameworks, templates, compelling presentations, collateral, solutions and business outcomes
Work closely with the Sales team to support account development and sales projects
Collaborate cross functionally to refine messaging and positioning of LoanPro solutions
Provide feedback to Product and Engineering teams on customer needs and product opportunities.

Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What You'll Need

5+ years of credit, lending or accounting experience (must have)
5+ years of SaaS, enterprise-level solution consulting experience
Value-oriented sales approach
Proven skills in solution selling or pre-sales environment
Technical proficiency in enterprise SaaS environments
Experience in developing business cases and customer stories
Ability to work with various departments to facilitate the orderly execution of a proposed project plan
Strong communication (written and verbal) skills
Organized and self-motivated quick-study with ability to define goals, manage projects, train others and prioritize work
Strong leadership and project management skills
Strong understanding of the lending industry, with the ability to become a subject matter expert on the job
Fluency in the English language (speak, read, and write) required

Bonus Points

Experience working with Financial Institutions
Experience driving innovation in an enterprise SaaS pre-sales environment
Experience implementing digital transformation technology initiatives in the Financial Services industry

Why You'll Love Working Here