Account Manager

Job Summary: Performs deconversions of DC Plans leaving Pentegra Retirement Plan Full Administration Services and managing the Client Relationship throughout the deconversion process.

Responsibilities:

• Main point of client and advisor providing a high level of service for deconversions
• Ensures clients are receiving feedback & resolution to their inquiries on a timely basis
• Interpret plan documents (IDP & Pentegra Prototype)
• Thorough knowledge of ERISA, IRS & DOL regulations regarding qualified plans
• Understand and be able to calculate & explain contributions based on the plan’s provisions and confirms with client amount of annual funding for terminating plans
• Understand and be able to calculate & explain non-discrimination tests (ADP/ACP; 415; 402(g), 416, 410(b)) and the impact it has on a terminating plan
• Prepare Government Forms: 5500 and Related Schedules, 5558, 5330, 8955 and works with plan’s auditor and ability to discuss Forms with the client.
• Works with plan’s Form 5500 auditor
• Understand and be able to calculate & explain a reconciliation of trust assets
• Review and approve participant requested loans and distribution requests as needed
• Identifies and completes RMD distributions as needed
• Advises clients on new plan design options and completes plan studies when needed
• Works with assigned Account Manager & Administrator to ensure deadlines are met
• Responsible for entering amendment requests; updating Relius specs, platform specs, obtaining signatures and follow-ups with clients on needed resolutions & Amendments
• Attends client and advisor calls/meetings upon request
• Annual year-end clean-up to include follow-up on forfeiture re-allocations, source transfers determined during the compliance review
• Work with clients to terminate their plan

Requirements:

• 3-5 Years of Defined Contribution retirement compliance and service experience
• Ability to maintain a small caseload which could range from 0-40 DC plans
• Knowledge of defined contribution plans testing and compliance
• Experience with Multiple Employer Plans (MEPs) preferred
• 3(16) Fiduciary Services knowledge a plus
• Excellent Client Relationship, Communication and Organizational skills
• Problem solving ability & ability to work in fast paced team environment
• Working knowledge of Microsoft office (excel, word, outlook)
• Working knowledge of Relius compliance, FT Williams Gov forms & Salesforce a plus
• ASPPA designations a plus or be willing to obtain designations