Job Description
Benefits:
Company: Tours4fun
Position: Flight Ticket Sales Manager
Language: Bilingual (English and Spanish)
Job Location: Arcadia, CA
Employment Type: Full-time
Expected Hours: 40 per week
About Us:
Tours4fun is a leading online travel platform specializing in delivering exceptional travel experiences to travelers around the globe. We offer an extensive range of tour packages and destinations, all backed by a commitment to superior customer service and innovation within the travel industry.
Key Responsibilities
1. Sales Target Achievement: Contribute to setting company-wide sales goals and assume responsibility for achieving monthly, quarterly, and annual international flight sales targets. Report regularly on sales performance metrics.
2. Customer Service Excellence: Ensure exceptional pre-sale, in-sale, and post-sale customer experiences. Proactively manage flight changes, cancellations, and delays, resolving issues to maintain high customer satisfaction.
3. Cost and Profit Management: Implement effective cost management strategies to maximize profitability and maintain a healthy revenue stream.
4. Team Leadership: Recruit, develop, and lead the flight sales team across North America. Set strategic goals and manage team performance to meet short-term and long-term objectives
5. Client Relationship Management: Cultivate and manage strong relationships with key customers using CRM tools, while identifying new business opportunities and expanding the customer base.
6. Market Insights and Strategy: Stay informed on industry trends and competitor activity within the aviation and travel sectors. Leverage this knowledge to shape and refine strategic initiatives.
Qualifications
How to Apply
We invite qualified candidates to submit their resumes via email. Please send your application to:
tingting.guo@tours4fun.es
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
Company: Tours4fun
Position: Flight Ticket Sales Manager
Language: Bilingual (English and Spanish)
Job Location: Arcadia, CA
Employment Type: Full-time
Expected Hours: 40 per week
About Us:
Tours4fun is a leading online travel platform specializing in delivering exceptional travel experiences to travelers around the globe. We offer an extensive range of tour packages and destinations, all backed by a commitment to superior customer service and innovation within the travel industry.
Key Responsibilities
1. Sales Target Achievement: Contribute to setting company-wide sales goals and assume responsibility for achieving monthly, quarterly, and annual international flight sales targets. Report regularly on sales performance metrics.
2. Customer Service Excellence: Ensure exceptional pre-sale, in-sale, and post-sale customer experiences. Proactively manage flight changes, cancellations, and delays, resolving issues to maintain high customer satisfaction.
3. Cost and Profit Management: Implement effective cost management strategies to maximize profitability and maintain a healthy revenue stream.
4. Team Leadership: Recruit, develop, and lead the flight sales team across North America. Set strategic goals and manage team performance to meet short-term and long-term objectives
5. Client Relationship Management: Cultivate and manage strong relationships with key customers using CRM tools, while identifying new business opportunities and expanding the customer base.
6. Market Insights and Strategy: Stay informed on industry trends and competitor activity within the aviation and travel sectors. Leverage this knowledge to shape and refine strategic initiatives.
Qualifications
- Experience:
- Minimum 5 years of experience in international flight sales, with a deep understanding of flight booking, visa handling, cancellations, and refunds.
- Prior experience managing a sales team with demonstrated success in driving revenue growth.
- Client Management Skills:
- Proven ability to maintain strong customer relationships and use CRM tools effectively to identify opportunities and foster customer loyalty.
- Technical Proficiency:
- Expertise in Global Distribution Systems (GDS) such as Amadeus, Sabre, and Travelport. Ability to analyze sales data and optimize booking systems for efficiency and accuracy.
- Office Software Skills:
- Strong command of Microsoft Office (Excel, Word, PowerPoint), particularly in generating sales reports and crafting strategic presentations.
- Bilingual Communication:
- Excellent verbal and written communication skills in both English and Spanish, with the ability to work seamlessly in a bilingual environment.
- Competitive salary and comprehensive benefits package, including:
- Paid vacation, health insurance, and additional perks.
- Performance-based bonuses and competitive salary aligned with market standards.
- Excellent opportunities for professional growth and development within a dynamic industry.
How to Apply
We invite qualified candidates to submit their resumes via email. Please send your application to:
tingting.guo@tours4fun.es
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