Job Description
Technical Sales Engineer - Cold Forming Division (502)
OSG USA, INC. is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, planetary, rack, and trim dies. The company markets its products to numerous industries, including automotive, die mold, aerospace, energy, heavy industry, and dental.
Position Summary:
A Technical Sales Engineer implements customer-focused solutions through in-depth product knowledge and technical aptitude. By closely collaborating with our sales team, you will grow market share at Cold Forming accounts through high-potential opportunities. This position will teach the Technical Sales Engineer the essential skills to become a successful OSG USA, Inc. Regional Sales account representative.
Job Functions for Technical Sales Engineer:
- Supports OSG Regional Sales account representatives by focusing on business development opportunities through tool recommendations, technical seminars, and customer relationships to provide appropriate solutions to sales opportunity demands
- Supports end-user customers and the OSG Regional Sales account representatives within assigned regions
- Responsible for correctly implementing OSG USA products through Cold-Forming tool demonstrations and/or technical seminars
- Thorough understanding of competitive landscapes to ensure the reduction of competitor conversions
- Communicates across departments to deliver and gather relevant information
- Supports Technical Sales Engineering manager CFD for new product development and introductions by gathering field data and delivering it in a concise manner
- Respond to technical questions from end users and sales channels with promptness and precision
- Develops and delivers product features and technical training for internal employees and external customers
- Initiate test applications that assist in the development of technical sales proposals, including running machines to establish optimum machining conditions
- Troubleshoots and analyzes applications with precise recommendations and solutions to customers' problems
- Travels and visits end users to support regional growth
- Active in continuously growing skills, knowledge, and abilities in technical and sales aptitude
- Handle confidential information discreetly
- Other relevant duties as assigned
Qualifications for Technical Sales Engineer:
- Bachelor of Science Degree in Engineering, Manufacturing/Industrial/Machine Technology or similar technical degree or background
- General knowledge of cutting tools and/or manufacturing/machining industry
- Basic knowledge and operation using Computer Aided Design software
- Ability to read and comprehend prints
- Proficient in Microsoft (Excel, Word, PowerPoint, and Outlook)
- Ability to communicate solutions with both engineers and non-engineers
- Ability to perform mathematical calculations pertaining to machining
- Excellent communication and presentation skills
- Ability and willingness to travel by air and overnight between 50% or more of the time, possibly including entertainment of customers
- Must possess a valid state motor vehicle operator’s license
Preferred Qualifications for Technical Sales Engineer:
- Through sales and customer relationship experiences, you possess the ability to listen and understand the customer’s constraints and have a proven record of accomplishment of delivering technical solutions for their demand
- Strong familiarity with cold-forming tools and cold-forming machine
- Comprehensive knowledge and experience with CNC controls
- Advanced skills in Microsoft applications
- Advanced understanding of manufacturing techniques and processes
- Project management skills managing multiple-level projects
- Industry-related memberships or certifications
Benefits:Excellent, Low-Cost Benefits
- 401K Tax Deferral & Profit Sharing Plan with full employer match up to 6%
- Comprehensive Premium PPO medical plan, dental and vision coverage
- Wellness Program Incentive - earn a discount on your medical premiums
- Flexible Savings Account (for medical and dependent care)
- Company-paid Employee Basic Life/Dependent Life Insurance
- Company-paid Short Term and Long Term Disability Insurance
- Begin accruing vacation immediately
- Up to 15 PTO days in your first year
- Up to 3 Flex days each year
- Ten paid holidays
- Tuition reimbursement program
- Employee Assistance Program
Compensation:
- Base Pay plus Quarterly bonus potential
- Cell phone reimbursement
Reports to: Technical Sales Engineering Manager
Job Type: Full-time, Exempt/Salary
Location: Parma, OH
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