Job Description

Senior Sales Manager

A Pearl Senior Sales Manager reports to the Director of Sales & Marketing and is responsible for creating leaders and fostering the Pearl culture within the sales, event management and revenue management departments for Pearl Hospitality and The Westin Houston Medical Center.

A Westin Senior Sales Manager must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.

The Senior Sales Manager is responsible for the development of group and transient market segments and solicitation of new group clients and accounts while maintaining existing relationships. The Senior Sales Manager must consistently strive to maximize revenue and promote relationships through effective negotiation of guest rooms, meeting space and food and beverage. All hotel operations must be executed at the highest level of professionalism and courtesy. The Senior Sales Manager must ensure maximization of profitability yielding the highest RevPar possible. The Senior Sales Manager must ensure that our associates, co-workers and our customers are treated with the utmost respect at all times since they are the key to our success.

Responsibilities – (not limited to)

Foster the Pearl culture
Passion and commitment to the business at an ownership level
Oversee clients to inspire the guest’s loyalty
Participate in community and industry organizations representing the hotel
Manage guest relations
Ensure compliance with brand standards as well as Pearl standards and procedures
Maintain effective and open communication
Foster teamwork
Increase hotel revenue by conducting specified weekly sales calls and ensure goal compliance
Must fully document each sales call
Fully network and saturate new hotel contacts as well as existing clients
Sell function space to maximize revenue potential
Achieve monthly room night goals
Must possess high energy, professionalism and confidence every day and in every way
Be a highly motivated and enthusiastic leader
Participate in Pearl required daily and weekly meetings with enthusiasm and commitment to success
Always deliver your highest performance
Must be capable to successfully prioritize, delegate, organize and multi-task
Must be compliant of brand standards and Pearl standards and procedures
Must assist in creation of annual Marketing Plan and ensure compliance of implementation
Must be able to conduct daily business with integrity and be ethical at all times
Must maintain a safe working environment through ongoing compliance of safety guidelines
Treat guests, associates, vendors and co-workers with professionalism and respect at all times
Ensure understanding and compliance of all emergency procedures
Be able to work well under pressure and meet or beat deadlines
Capitalize on utilizing brand promotions, marketing, sales programs and resources
Utilize cross-selling, joint marketing initiatives and other brand synergies
Ensure compliance of strategies for rate, date and space commitments for group room sales
Develop and maintain strategic and tactical plans to maintain current base and increase hotel’s share
Direct efforts to improve market penetration
Written and verbal communication skills
Microsoft Word and Excel
Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates

Physical Requirements - (not limited to)

Must be able to lift, push, pull, and carry up to 75 lbs.
Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
Must be able to operate motor vehicle using safety precautions.
Must be able to recognize, register, and respond visually to color and depth perception.
Must be able to communicate verbally and in writing.
Must be able to work indoor, outdoor, in extreme heat and cold.
Must be able to work around moderate noise level.

Job Type: Full-time

Benefits: