Job Description

Job Description: In this role, you will support ESTIC America business development in the assigned regions and territory as a Field Engineer, with your home base being our Erlanger Kentucky Headquarters and/or Novi, Michigan Technical Center. An ESTIC America Field Engineer is required to spend a significant portion of his/her time in the field and at the customers’ manufacturing facilities and other sites. Further, you will build customer strong relationships through effective use of technical knowledge and excellent communication skills.

Primary duties of an ESTIC America Field Engineer include, but are not limited to:

Technical Sales

Lead demonstrations and tool trials at existing or potential new Customers. Present regarding ESTIC Company Overview. Understand Customer’s technical and commercial needs and make strategies to meet their requirements. This work can be together with Distributor Sales Engineer or independently. Obtain information about Customer requirements for RFQs and develop technical proposals and/or alternative proposals accordingly.

Installation and Launches

Lead installation, pre-programming, pilot programming and debugging, and final launch sign-off confirmation with Customers at their manufacturing sites.

Trouble Shooting and Post Sale Follow-Up

Post installation trouble-shooting and debugging, as needed.

Maintain ongoing, good relationships with Customers.

Skills:

· Field Engineers must be skilled at managing any kind of technical work in the field with minimal on-site supervision.

· Field Engineers must possess the ability to diagnose, create, and implement solutions to resolve problems with existing equipment.

· Field Engineers must be able to interpret, explain, and report technical issues using information as provided by our customers. Customers often relay information using inaccurate or non-technical terminology. Field engineers must translate the information provided by the customer and report using industry standard, and ESTIC internal terminology.

· Field Engineers must possess the ability to communicate effectively, both oral and written, with our customers as well as possess good customer service skills.

· Field Engineers must have knowledge regarding torque as well as PLC communication protocols.

· You should be enthusiastic, passionate, patient, as well as a strong critical thinker.

· You should possess good logic skills and the ability to prioritize tasks based on the importance of the situation.

Education and Qualifications:

· Entry-level or mid-level candidates will be considered for this position.

· Motivated candidates with 4-year degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or other technical discipline.

· Experience and/or willingness to work in a multi-cultural environment.

· Experience in the automotive industry is strongly encouraged.

· Native or Bilingual Spanish language capability is not required but is strongly encouraged !!

· Native or Bilingual Japanese language capability is not required but is strongly encouraged !!

Employment Location: ESTIC America, Novi, Michigan.

Percent Travel: 40-60% per week will be typical, including travel to customer’s sites. Some weeks may be more travel and some weeks may be less travel.

Position Reporting: This position reports directly to the ESTIC America – Branch Manager.

About ESTIC: ESTIC is a Japanese corporation headquartered in Osaka, Japan. ESTIC is a leading manufacturer of DC tightening tools, commonly used in the assembly processes of the automotive, aerospace, industrial, chemical and other leading industries. ESTIC prides itself in providing the finest quality and most robust fastener assembly solutions on the market, meeting and exceeding our customers’ strenuous requirements. ESTIC America has offices in Erlanger, KY and Novi, Michigan. Our US Operations started in 2014, and we have experienced year-over-year growth ever since. Join us and let’s grow together !!

Employment Type: Full Time, 40 hours/week. Note: Visa sponsorship or Future Visa sponsorship is NOT available for this position.

Additional Information:

· Company Website: www.estic-global.com

To Apply for these Positions!! Please submit a copy of your resume by email to:

Human Resources

info@estic-america.com

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits: