Job Description

Apply now to start a new career fast!

$20 an hour training pay!

Competitive earnings potential -> Base Salary plus UNCAPPED commissions on WRITTEN Sales

Who are we?

La-Z-Boy is proud to be the most recognized furniture brand in the world! Ninety years after the business started and more than 50 years after we invented our first recliner, we are still re-inventing the industry! La-Z-Boy believes we can improve our customers lives by helping transform their houses into homes. Not many companies can say they are both a household name and one of the most innovative organizations in their industry.

We have the BEST customers in the world and are very selective about who we trust to care for them! We look for ambition, attitude, and integrity. If you have these key traits, we will train you on furniture product knowledge and sales.

Positive impact and strong influence
Committed to delivering results
Supportive coach and team developer
Creative problem solving, persuasion, and negotiation skills
Takes Initiative
Lively, outgoing, and driven
Customer First Mindset

KEY RESPONSIBILITES:

Sales Culture and Promotions:

Drive Sales to consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy
Team with Store Manager, Designer and selling team to promote In-Home Design Sales program and drive store sales
Maximize store promotions, marketing initiatives, and grass roots programs
Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm
Coaches to the Company selling model with the passion to drive real action
Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization
Create an environment where the store team is empowered to deliver excellent customer service aligned with company processes and standards and where they are encouraged to achieve company goals

People Development:

Train, coach and develop selling team on product knowledge and selling skills to achieve store sales goals
Create a positive and exciting working environment for all store associates
Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent
Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies
Leads with the highest ethical standards and demands the same from their teams
Ensures associates are provided the necessary tools to perform job responsibilities
Coach and counsel team based on results including completing performance reviews

Store Standards / Operations:
Effective Manager on Duty (MOD)

Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it
Show a sense urgency, enthusiasm and excitement with the staff and customers

Operational Excellence

Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible for opening and closing of the store
Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities

Customer Experience Excellence:

Sets the highest standard for customer care
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
Make sound business decisions to deliver customer satisfaction and promote team environment
Other duties as assigned

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent is required. Bachelor’s degree in Business or related field is preferred.
Three (3) to five (5) years sales experience with a proven track record of success is preferred
Previous supervisory experience is a preferred
Proficient in the use of Microsoft Office, including Word, Excel and Outlook
Excellent communication, customer service, and organizational skills
Initiative to meet assigned goals, missions and objectives
Strong interpersonal skills to effectively communicate and build rapport
Ability to effectively manage time and conflicting priorities
Strong attention to detail
Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays

Competitive Earnings Potential: UNCAPPED commissions on WRITTEN Sales.
Pay:

o Training Pay: $20 per hour for 3-4 weeks. ($22 per hour 4-6 weeks)
o Post-Training Pay: $10,400 annual salary, paid bi-weekly, plus uncapped commission.

Average Post-Training Pay: $10,400 annual salary, paid bi-weekly, plus commission.
Quarterly Bonus: Yes, depends on performance. (Monthly Bonus)
Re-Hire Training Pay: $20 per hour, for 3-4 weeks. ($22 per hour 4-6 weeks)

Sales Manager 2

Competitive Earnings Potential: UNCAPPED commissions on WRITTEN Sales.
Pay:

o Training Pay: $20 per hour for 3-4 weeks. ($22 per hour 4-6 weeks)
o Post-Training Pay: $26,000 annual salary, paid bi-weekly, plus uncapped commission.

Average Post-Training Pay: $26,000 annual salary, paid bi-weekly, plus commission.
Quarterly Bonus: Yes, depends on performance. (Monthly Bonus)
Re-Hire Training Pay: $20 per hour, for 3-4 weeks. ($22 per hour 4-6 weeks)

Employee Assistance program (EAP):

At LaZBoy our employee’s wellbeing is a top priority!
You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals
Access to FREE online education resources
FREE online will preparation
Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments.

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
MAJOR FURNITURE DICSCOUNTS

Employee Rewards:

BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!
YEARLY REWARD TRIPS to top sellers and random drawings! Trips have included Costa Rica! Cruises! Mountains of Banff!
Employee Referral! Get rewarded for staffing at La-Z-Boy!

Schedule: