Job Description

Initial Annual Salary Range: $65,000 - $75,000 per year, plus commission.

A CAREER “WHERE EVERY DAY MATTERS”

We know that great care starts with great people! As strongly as we believe that every day matters for each of our residents, we are equally passionate about providing a richly challenging, fully supported, and caring work environment for our team members. Every day, we work together to foster a positive and fulfilling workplace where teams can be creative, where opinions matter, and people enjoy a rewarding work life every day. Come join our amazing family of care professionals!

Silvergate Fallbrook is actively seeking an experienced Sales Director to lead the business development, grow brand awareness, and help continue the success of this premier senior living community located in the beautiful, rural community of Fallbrook, CA.

The Sales Director is responsible for maintaining monthly community deposit and move-in goals as set forth in the annual budget and marketing plan. In addition, this position is responsible for helping educate local seniors and their families about the benefits of senior living & Silvergate, and maintaining strong referral sources to help maintain our occupancy goals.

Silvergate Fallbrook is owned and operated by AmeriCare Health & Retirement, Inc., a family run local San Diego based company, which has developed and managed the Silvergate Retirement Residence communities for nearly 40 years. Silvergate Fallbrook is one of three existing Silvergate communities in San Diego County, joining its sister communities in Rancho Bernardo and San Marcos.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Schedules & conducts tours of the property with the goal of moving potential clients into the community
Achieves a minimum of one deposit per week, contributing to the goal of 4-5 move-ins per month as set forth in annual budget and marketing plan
Make 150-200 weekly telephone calls and emails to prospective residents or their family/responsible party as needed
Respond promptly to website leads, phone inquiries, walk-ins, and referrals
Builds and maintains online lead database (CRM) of potential clients
Builds relationships with potential clients in person, and over the phone/email
Coordinates sales efforts with all other departments. Ensures that move-ins are smooth for new residents and all attention to detail has been accomplished by day of move-in
Seeks out and targets new customers and new sales opportunities
Deliver gifts and make regular visits to prospective residents’ homes on a regular basis
Attend regular networking gatherings to stay familiar with area competition and promote our company within the community
Responsible for generating weekly & monthly sales reports
Responsible for collecting initial reservation deposit, and other fees as needed for move-in, as well as processing all new admission paperwork in a timely manner
Attend daily stand-up meetings, weekly sales 1:1 meetings and other meetings as required
Flexible to work evenings and weekends on occasion
Handle administrative and move-in paperwork efficiently
Perform other duties as assigned

QUALIFICATIONS

2+ years’ experience in senior living
Must have sales experience and CRM proficiency
Bachelor’s degree preferred
Computer proficiency with ability to maintain customer database
Knowledge and understanding of senior living industry, benefits, understanding of the aging process & the importance of social networks,
Excellent communication and presentation skills including in-person, on the phone, and speaking
Polished in appearance and professional dress with ability to project credibility
A passion for assisting seniors and enabling their wellbeing
A self-starter and work with minimal supervision
Fluent in speaking, reading and writing English

Silvergate offers a competitive salary and benefits package, including: medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401 (k) plan with a competitive match program.

AmeriCare Health & Retirement, Inc. is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

PHYSICAL REQUIREMENTS

This position requires the ability to bend, squat, stoop, climb, kneel, and stand on feet for extended periods of time, as well as the ability to lift and carry up to 25 pounds.

SPECIAL REQUIREMENTS

Job offer is contingent on the following: