Customer Relations Representative

TM Acquisitions Inc.
Lees Summit, MO
14 days ago

Job Description

We are searching for a charismatic, growth-oriented Customer Relations Representative for our newest client. We want our Customer Relations Representatives to reach one of our Executive Manager positions by enhancing their knowledge, skills, and experience. The Customer Relations Representative plays a vital role in the success of our company and the continuous growth of our clients.The ideal Customer Relations Representative will understand that “our aim is to help make it easier to live healthier, more sustainable lives.”

As a Customer Relations Representative, you will:

  • Provide exceptional customer services to potential new account leads within a designated demographic
  • Attend account manager trainee meetings with upper management to learn how to accelerate account growth, drive sales, and facilitate regional and national expansion opportunities
  • Manage the account by problem-solving unforeseen circumstances, maintaining updates account information, adjusting packages, and applying new sales promotions
  • Analyze the sales volume and track account information, while providing structured status updates to forecast projected growth accurately
  • Accelerate growth and revenue by reaching out to consumers on a day-to-day basis and upselling on products and services to provide better hydration options
  • Provide in-depth product knowledge to each potential new customer and create a lasting impression through outstanding service
  • Use strategic leadership to inspire change, drive performance, and promote a team environment
  • Answering questions thoroughly, and maintaining a reassuring, positive demeanor

As a Customer Relations Representative, you should have:

  • 0-2 years experience in customer service, sales, operations, or account management
  • Bachelor's Degree in Business, Communications, Management, or Sales is preferred but not required
  • Additional experience in leadership, mentorship, or coaching people and their development is preferred
  • Courteous and positive attitude while maintaining a professional image
  • Excellent communication skills, especially in simplifying information to be easily understandable to customers
  • Eagerness to develop a leadership mentality and further their development alongside other Relations Representative Trainees
  • A goal-oriented frame of mind, decisiveness, and an excellent work ethic to achieve defined success

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: On the road

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