Job Description

Job Overview:
The Mission Inn Hotel & Spa is seeking a highly motivated and experienced SMERF Sales Manager to join our team. As a SMERF Sales Manager at the Mission Inn Hotel, you will be responsible for leading and managing, driving sales growth, and developing new business opportunities. The SMERF Sales Manager is responsible for managing corporate preferred (Landmark) transient segments and corporate group segment with a focus on increasing volume of business, ADR, the number of active Landmark accounts and annual production with The Mission Inn Hotel & Spa standards and while meeting employee, guest and owner expectations. This is a key leadership role within our organization, and we are looking for someone who is passionate about sales, has strong business acumen, and can effectively manage a sales team. Hotel experience required.

Duties and Responsibilities:

Fully develop and penetrate Corporate Negotiated & Corporate Group market segments
Social, Military, Education, Religious and Fraternal businesses.
Achieve room night and revenue goals for all segments
Maintain weekly telephone and outside solicitation, travel agency presentations
Make a minimum of 30 solicitation calls per day
Develop new accounts and maintain growth of existing accounts
Is current on market conditions and competitors
Abides by all sales office procedures and systems
Participate in sales or revenue management meetings as directed
You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Negotiate, convince, sell and influence professionals and hotel guests.
Be a clear thinker, remaining calm and resolving problems using good judgement.
Follow directions thoroughly
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Understand guest's service needs.
Maintain confidentiality of guest information and pertinent hotel data.
Respond to all inquiries, phone calls, emails in a timely manner
Communicate in a clearly and affectively with guests, clients and co-workers in both written and verbal forms.

Qualifications and Requirements:

Requirements include some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. Prior hotel sales experience is also preferred.

Proven track record of exceeding production goals
Must have at least 1 year of BT sales experience, preferably in the downtown market.
Able to develop sales plans with measurable results and explore networking opportunities
Possess excellent written and verbal communication skills, have a polished and professional demeanor
Experience with Lanyon, Delphi, Opera PMS platform is preferred

Company Details:

Mission Inn Hotel & Spa is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Mission Inn Hotel & Spa prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.missioninn.com/privacy-policy

The Mission Inn Hotel & Spa is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at humanresources@missioninn.comto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.

Job Type: Full-time

Pay: $26.00 per hour

Benefits: