Job Description
Med Spa Front Desk Sales Consultant
Facial Mania Med Spa has earned a reputation for excellent customer service while providing luxury medspa services at an affordable price. We are currently seeking a career-minded, self-motivated Med Spa Front Desk Sales Consultant for our Kendall location in Miami, FL.
The ideal candidate will possess excellent sales and customer service skills in a face-to-face capacity and be able to motivate guests to purchase memberships and packages. Answering and booking appointments. Inbound and Outbound call handling. Building customer rapport is vital. Working in a team environment and achieving goals is of utmost importance. Spa/Hospitality/Retail skill sets are a must! Milleniem/Meevo POS system knowledge a plus! SATURDAYS ARE A MUST!
Responsibilities Include:
Social Media Management. Posting on TikTok, Google, Yelp, Facebook, Instagram, IG and SnapChat.
Focus on providing excellent and consistent guest experiences
Build rapport with guests
Neat and tidy in appearance. Professional attitude and work ethic.
Saturday 10AM-5PM is a MUST!
Reliable transportation / Able to rotate between locations if needed (Coral Gables/Midtown)
Greet guests with a smile
Schedule guest spa services while implementing proper procedures
Understand and believe in the benefits of ongoing professional skincare
Educate guests on services, memberships, and products
Cross-service and product recommendations and sales
Meet sales goals set and thrive in a goal-driven environment
Maximize bookings for each therapist in a fair and consistent manner
Close sales and encourage guests to pre-book services
Executing standard telephone procedure using appropriate customer service etiquette
Confirming appointments
Must possess proficient computer skills ( Meevo experience a plus)
Informing technicians and estheticians of daily schedules and/or adjustments
Resolve guest challenges
Supporting retail and service staff
Responsible for balancing and checking the register drawer. Handling of money.
Performing other duties as assigned such as spa cleaning and laundry duties
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Spanish: 3 years (Required)
- Med spa: 1 year (Required)
- Customer service: 2 years (Required)
Ability to Relocate:
- Miami, FL 33186: Relocate before starting work (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
Visit Original Source:
https://www.indeed.com/viewjob
