Account Manager

Company Overview

Armed with dedicated ownership, a talented team, and a solid foundation, LuminUltra's best-in-class solutions are used in multiple industries to identify issues before they become problems, utilizing fast, accurate tests to identify, address, and validate microbiological control solutions. By providing rapid, accurate biological testing solutions, LuminUltra works to fulfill its core purpose: "We make the tools to help you manage the impacts of microbiology, so you can work, live and play with confidence."

LuminUltra is hiring an Account Manager to join our sales team in Canada or the USA. This is an exciting and dynamic opportunity within an innovative and growing organization.

The Account Manager will be focused on growing business and driving LuminUltra’s market position within the Industrial Water markets in North America. Within the given Industrial market verticals, the Account Manager will expand LuminUltra’s access to market through the creation, improvement, and implementation of innovative sales strategies to increase market share.

As part of the Sales team, the Account Manager will contribute to the overall go-to-market plan, cross vertical synergies, and marketing efforts. The successful candidate will use their existing knowledge, background, and relationships in the Industrial Water markets to acquire new customers through identification, prioritization, strategic analysis, and sales plan development and execution.

The ideal candidate will be a proactive, ambitious, and detail-oriented individual that creates and maintains strong relationships with stakeholders.

In this role, the Account Manager will have key responsibilities, such as:

• Developing the end-to-end sales approach to engage prospective customers and ultimately deliver sales to increase the client base.
• Maximizing sales by driving communication, appropriate technology selection, creating compelling customer value propositions, and identifying competitive program solutions to map to both business strengths and customer needs.
• Building and maintaining strong relationships with clients and key personnel within customer companies.
• Working collaboratively with colleagues within other industries to share best practices and lessons learned.
• Quickly become an expert on LuminUltra’ s testing capability and stay up-to-date on all relevant market developments.
• Working with existing and long-term customer accounts. Utilizing business reviews to drive customer satisfaction through an understanding of the selected account’s businesses, drivers, initiatives, and the critical success factors.
• Assisting with onboarding new customers - getting them started with our products through interactive training sessions focused on their unique applications.
• Establishing and maintaining a well-organized sales pipeline in the CRM database.
• Contributing to sales team/subject matter experts’ authoring of marketing collateral, where appropriate.
• Attending and participating in industry conferences and trade shows, as required. There will be some travel required for this role.
  

Qualifications

• Bachelor’s degree in Engineering, Science, or Business.
• 5+ years of technical sales experience in industrial markets with a proven track record for growth. Experience working with chemical and/or microbial control programs is an asset.
• Excellent interpersonal communication skills.
• Exceptional influencing and relationship-building skills.
• Proven time management and organizational skills. Works well in fast-paced environments.
• Strong skillset within creativity, innovation, and problem-solving.
• Proficient in utilizing CRM programs (e.g. Salesforce.com).

Why Join LuminUltra?

LuminUltra has a culture that values communication, collaboration, development, work-life balance, flexibility, and employee recognition. We provide an extensive list of resources and benefits that support our culture, foster work-life balance, and promote personal and professional development.

We offer benefits that allow our team to thrive at work and outside the office. All team members are rewarded with generous paid time off, such as paid flex days, volunteer days, and a competitive vacation time policy. LuminUltra also has a group retirement plan/401k with 3% matching contributions, firm sponsored social events, bonus program eligibility, health and dental benefits, mental health resources, an Employee Assistance Program, and other perks.

LuminUltra provides various opportunities for personal and professional development. We are a small organization which allows for continual experiential learning opportunities for those who are up to the challenge!