Job Description
We are looking for a dynamic individual to bring their skills and enthusiasm to this position.
About Us
Pacific Coast Express Limited is a diversified transportation company based in Surrey, BC serving Western Canada and the United States and is a proud business unit of Mullen Group Ltd. (a public company). How we conduct our business and ourselves is guided by honesty, trust, respect and integrity. These are the most fundamental ethical values and principles in which we operate.
About the Position
Located at our Surrey, BC head office, this an important support role within our Sales and Marketing department. The position provides timely and accurate rate quotes, customer support and marketing leads to help promote and contribute to the company’s success. The role also assists in developing marketing opportunities, freight rates, maintains efficient communication and works collaboratively with all departments to help meet the company’s sales objectives. This is a fundamental role when it comes to helping the company achieve our customer acquisition and revenue growth goals. This position also provides room for advancement. This position reports directly to the Director of Sales & Pricing. Core job requirements of the position are disclosed below.
Position requirements:
· Provides pricing quotes/rates over the phone and by email
· Responds to sales and pricing inquiries by phone and electronically
· Generates and qualifies sales leads; plans and conducts telemarketing to generate new sales
· Establishes and maintains manual and electronic information regarding freight tariffs and other related pricing tables using company’s software and filing methods
· Maintains confidentiality of the company
· Negotiates with clients
· Follows up on sales leads and pricing activity
- Maintain compliance with company standards and policies performs other responsibilities as delegated by the Director, Sales & Pricing
Experience:
· Proficient in learning new computer systems
· Good math skills
· Strong data entry and keyboarding skills
· Strong interpersonal and communication skills (written and verbal)
· Proficient in Microsoft Office applications especially MS Excel skills
· Ability to manage in a multi-currency environment
· Multi-tasking and time-management skills while working with daily deadlines
- Works well under pressure
Skills and Attributes:
· Positive, self-motivated, self-starter and analytical attitude, works independently
· Must have attention to detail and accuracy
· Superior verbal and written communication skills
- Maintain confidentiality of the company
· Good Organizational skills
· Enjoys working with numbers
· Interprets standard operating procedures and practices and identifies work flow inefficiencies for improvement; problem solving skills
· Strong customer service skills
· Pleasant and outgoing demeanor
Educational Requirements:
· Minimum high school diploma complemented by 3 years of progressive administrative and/or accounting experience.
· Post-secondary education preferred
We offer a competitive compensation and benefits plan and an opportunity for advancement. This position is open to all qualified individuals.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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