Director, Sales Operations

NetApp
United States
30+ days ago
NetApp
NetApp
netapp.com

Job Description

About NetApp


We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary


Key Responsibilities


  • Work with sales and cross-functional leadership across the business to execute the GTM approach for customer segment.
  • Define, manage, and provide insights on key performance metrics to ensure the organization fully commands the business.
  • Lead executive analyses, strategies, and deliverables (e.g., QBRs).
  • Provide visibility and performance tracking to the business (health of business, sales efficiency and productivity KPIs, dashboards).
  • Provide actionable recommendations and facilitate data-driven decisions with sales leadership through exceptional business partnering and strategic thinking.
  • Lead the operational support that drives the performance of each segment and channel towards repeatable, predictable motions.
  • Execute and manage core sales operations processes such as expansion planning, market optimization, target setting, leading indicator management, and forecasting.
  • Evaluate adoption of core sales processes, reporting, and systems and identify opportunities to improve overall efficiency and effectiveness.
  • Partner closely with cross-functional team members on priority go-to-market initiatives execution within the Time Zone.
  • Collaborate with people development/sales training teams to provide input into training needs based on sales performance data.
  • Responsible for managing quota setting and plans across all revenue functions to ensure that financial objectives are optimized and allocated to all sales channels and resources through the quota program.
  • Partner with top sales management to find opportunities for sales growth. Foster an environment of continuous improvement.
  • Ensures sales reports and other intelligence is used by the sales organization and leverages reporting tools and dashboard critical metrics needed for measurement.
  • Collaborate with internal stakeholders (Sales, Finance, Product, and Legal) to ensure that all deals align with corporate strategies and guidelines


Job Requirements


The successful candidate will be a broadly qualified and experienced leader with extensive leadership experience in Sales Operations. Experience in the scale and sophistication of a large global business, combined with a background in a growth-oriented, technology-enabled business will be critical.


  • You have 10+ years prior experience in sales strategy and operations or business insights / analytics roles for a high growth company and over $500M in revenue.
  • You have 3+ years of people management experience, with demonstrated success in building a team, in building an inclusive, positive, and high-performance culture, and in retention and team member development.
  • Strong experience in the SaaS sales and services sectors.
  • Experience running a Geographically dispersed team.
  • You demonstrate the ability to scale and equip the business, driving world-class operational execution, communicate big picture opportunities, and make data-driven decisions. You have experience in driving the adoption of CRM platforms from a legacy environment to a modern CRM platform.
  • You take a proactive, consultative approach, building trust consistently and quickly.
  • You have an enthusiastic “roll up your sleeves” mentality.
  • You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
  • You have a demonstrated ability to manage teams with deep analytical skills.
  • You have excellent written and verbal communication skills.
  • You are detailed oriented.


#LI-DNI

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.


Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.


USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $213,000-$250,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

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