Inside Sales Team Manager

INSIDE SALES TEAM MANAGER AND COACH

At CHEMTEK, we're not just participating in our industry; we're leading a revolution to become the most responsive and customer-centric solutions partner in the asphalt paving sector. Our innovative approach to engaging, educating, and expanding our user base is unprecedented in our market space. Reaching out through entertaining, interesting campaigns on Instagram, YouTube, and TikTok, we have captivated the industry, amassing thousands of followers and over a billion views. This groundbreaking strategy has generated an overwhelming influx of leads, pushing the boundaries of what we thought possible and significantly outpacing our current ability to respond. With our "Customer First" philosophy, the urgency to maintain rapid response rates has never been more critical. Our President is calling for reinforcements—we need a person who can grow our Inside Sales Team and coach them to achieve unbelievable goals. We need an experienced Sales Manager to coach, oversee, and support our Inside Sales Team. We need a Leader who loves helping folks, can keep pace with our growth and is able to sustain the high standards our customers expect.

What You Will Work On

• Leadership and Coaching: Lead, coach, and train the Sales Team to ensure alignment with organizational goals and objectives.
• Recruitment Support: Collaborate with the Sales Recruiter in the recruitment process, including interviewing and hiring new members for our rapidly expanding Inside Sales Team.
• Performance Monitoring and Goal Setting: Monitor key metrics and collaborate with the VP of Sales Operations to establish and track individual and team goals.
• Customer Understanding and Expertise: Develop a deep understanding of our customers' needs and the significance of our products within the Asphalt Paving Market, becoming a subject matter expert in Asphalt Paving and our product offerings.
• Tech Stack Proficiency: Ensure proficiency among team members in using our Tech Stack tools such as Salesforce, Slack, and Conquer Voice to optimize sales processes and efficiency.
• Customer Relationship Building: Train the team to cultivate one-on-one relationships with customers, positioning themselves as trusted advisors and enhancing customer satisfaction and loyalty.
• Sales Strategy Execution: Guide the team in executing sales strategies, including cross-selling and upselling initiatives, to maximize revenue opportunities.
• Collaboration with Marketing: Collaborate closely with the Marketing Team to identify and capitalize on new business opportunities, aligning sales efforts with marketing initiatives for optimal results

Qualifications

• Experience: Minimum of 3 to 5 years of Inside Sales Experience, with at least 2 years of experience in a leadership role leading an Inside Sales Team.
• Salesforce Proficiency: Minimum of 1 year of hands-on experience with Salesforce.
• Education: Bachelor's Degree in Sales, Business Administration, or Communication, or equivalent relevant experience.
• Communication Skills: Exceptional communication skills, with a proven track record of effectively engaging with both prospects and internal sales teams.
• Organizational Skills: Highly organized individual with a strong attention to detail, capable of managing multiple tasks and priorities efficiently.
• Active Listening: Demonstrated ability to listen attentively and purposefully during one-on-one sales meetings, effectively gathering important information to drive sales strategies.
• Coaching Experience is a Plus: Experience as a coach, athletic director, or player in high school or college sports highlighting a background in leadership, teamwork, and mentorship.
• Continuous Learner: A self-starter who is committed to ongoing learning and development, staying updated on industry trends, sales techniques, and product knowledge to drive personal and team success.
• CRM: Minimum 1+ year experience with Salesforce
• You’re an overachiever. You never quit, never take no for an answer, and ultimately succeed in everything you do!

Where You Will Work

You will be part of our Inside Sales Team who are located in the historic American Tobacco Campus District in downtown Durham, NC. Modern offices in a historic setting with entertainment, restaurants, covered parking just steps away. You must live within a commutable drive or relocate prior to starting.

What you Can Expect

Commission and Bonus Based On Team Performance

Health Insurance and Expense Reimbursement for Family

Holidays with 8 Days at Christmas, Paid Time Off, Sick Time, Vacation

Paid Time Off for Volunteer Activities

401 K with Company Contribution

Company Events for You and Your Family

Free Covered Parking

Chemtek is a family owned and operated company with next generation ideas and innovation providing unique chemical solutions to the road construction and aviation industries. As we grow, we are seeking dedicated hard-working individuals who share our ideals of working hard, taking ownership and really enjoy getting up and going to work. Life is fun, work is challenging, and new opportunities are always right around the corner. Be part of a Team that will appreciate your part in our success. (Learn about us at PavePro.com and on Instagram, TikTok, and Chemtekinc.com).