Job Description

About Us

Titan Hotel Group is a growing hotel management company. Our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel.

Overview

We are currently looking for qualified candidates to fill the role of Sales Manager at our SpringHill Suites West Warwick! The Sales Manager is responsible for the daily sales efforts as well as soliciting new business to ensure the hotel meets and exceeds all revenue goals. This position is also responsible for soliciting new accounts and maintaining relationships with existing ones to meet and exceed revenue goals in rooms, food, beverage, and meeting room rental. Additionally, it is responsible for the overall positioning of the hotel, room rates, yield strategies and implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, direct sales, market mix, and marketing efforts. Must have a dynamic leadership style and possess excellent communication and decision-making skills.

This role will require outside sales calls (70%), as well as time when the sales manager will work on administrative tasks (30%).

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through prospecting, outside sales calls, site inspections and written communication.

Achieve or exceed Sales Goals related to top line revenue budgets.

Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented in Sales CRM. Coordinate various departments’ participation in servicing accounts through weekly sales meetings.

Respond to inbound leads and inquiries quickly and efficiently to close new business within set time parameters.

Detail Meeting and Catering events accurately in proposal, contract and sales systems. Communicate details clearly to all departments accordingly.

Experience selling to a variety of market segments including BT and Group.

Monitor group room blocks and pick up, generate detailed resumes for the operating departments, as needed.

Develop and conduct persuasive sales presentations to prospective clients.

Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.

Prepare and send weekly internal booking reports and ongoing file maintenance.

Participate in weekly sales meetings, revenue management calls, and other sales-related meetings as required.

Attend trade shows, community events and industry meetings as required.

Knowledge of market trends, competition and key customers of the hotel is a must.

Perform any other job-related duties as assigned.

Qualifications

High school or equivalent education required. Bachelor’s degree preferred or relevant experience required.

2+ years of past hotel sales experience required.

Good working knowledge of multiple brands and Hotel Sales Systems preferred (e.g. STS, FOSSE, MARSHA)

Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Teams.

2+ years of past revenue management experience preferred.

Ability to execute appropriate action plans.

Must be a highly engaged, self-motivated individual who thrives in a fast-paced environment.

Knowledge of budgets and forecasting preferred.

Able to set priorities, plan, organize, and delegate.

Excellent written and verbal communication skills.

Ability to work effectively under time constraints and deadlines.

The ability to effectively communicate with supervisors, coworkers, clients, guests, and vendors.

Benefits

Titan Hotel Group is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! We offer competitive Medical, Dental and Vision programs through Highmark, as well as Vacation, Sick and Holiday programs available for you to rejuvenate with time off. We also offer Hotel Room Discount programs that provide additional incentives for choosing Titan Hotel Group as the employer of your future.

Titan Hotel Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time

Benefits: