Account Manager

The Opportunity:

seoplus+ is an innovative digital marketing agency helping businesses worldwide reach their online potential by generating leads and increasing sales. Our clients range from local retailers to enterprise-level multinationals.

This is an opportunity to join a fast growing company and start an exciting career. seoplus+ has grown by double digits for several years and this is just the beginning.

Goals:

• Improve Daily - We Take action everyday to support professional and personal development and process improvement.
• Happy Clients - Meet or check-in monthly with your clients to ensure they are updated and happy with their campaigns.

Responsibilities:

• Account Management - Maintain polite and professional communication to clients via phone, e-mail, and virtual meetings. Format and send marketing reports to clients.
• Coordination - Assign work to the production team using our project management software and liaise between production and clients.
• General Admin - Handling office tasks, such as generating reports and presentations, organizing digital files, setting up for meetings, and responding to emails.
• Writing & Reports - Take notes from meetings, create presentations, update reports, and conduct research.
• Calendar Management - Providing real-time scheduling support by booking appointments and preventing conflicts.
• Digital Marketing Support - Helping plan, modify digital advertising campaigns (Google Ads, Facebook/Instagram ads, etc.).

Requirements:

• The most important requirement is a positive mindset (hungry to improve/learn, team oriented, strong interpersonal skills, good judgement)
• 1-2 years customer service experience
• Computer proficiency (Google Drive, Google Docs, Google Sheets, Gmail)
• Digital marketing experience is an asset
• Attention to detail, organized, efficient

Compensation & Benefits:

• Base salary + recurring commission
• Group benefits (dental, physio, massage), 2 weeks paid vacation to start, paid sick days/personal days
• Flexible start time and work from home opportunities
• World Class office at Lansdowne (Ottawa)
• Lots of team events
• Training - Flexible training credit

Interested candidates please send resume and cover letter to careers@seoplus.ca