Job Description

Program Management Assistant

About us

Established in 1965, Vermillion, Inc. is an award-winning and recession-proof designer and manufacturer of custom-made cables and shielding built for general aviation, aerospace and defense applications. Our employees enjoy a small company atmosphere with big-company benefits, including health/vision/dental insurance, FSA/HSA, PTO, education and tuition reimbursement, and matching 401k. Our culture centers around collaboration and the individual contributions brought to the table daily by everyone on our team.

We are growing – grow with us!

About you

You’re a customer-service pro interested in leveling up into program management. You’re passionate about building enduring relationships and offering solutions that are second-to-none. You thrive in collaborative and independent settings, know how to problem-solve in customer-facing environments, and have excellent organizational skills.

About the role

The Program Management Assistant works on the sales team, providing support to the Inside Sales Manager, as well as internal and external stakeholders – colleagues and customers will rely on you to relay information – clearly, and in a timely manner – regarding orders and maintenance requests.

Essential Job Duties and Responsibilities

· Quote prices and bid packages for existing and new customers

· Resolve customer issues expertly, and in a timely manner

· Enter purchase orders and maintenance requests in company client database

· Source and develop new business by working with sales representatives to find opportunities on government bid boards and elsewhere

· Create and submit proposals for customers by reviewing and compiling pricing and quote packages

· Ensure assigned customer updates are made to internal production schedule and communicated to the relevant parties

· Other duties as assigned

Qualifications

Bachelor’s degree in business, marketing, or other related degree OR 3-5 years of relevant experience in customer service or project management
Proven track record in customer service or project management environments
Exemplary interpersonal and communication skills
Strong attention to detail with experience multitasking and staying organized independently
Ability to frequently work alone and with minimal supervision

Benefits

Health, Dental, Vision, Life & Disability insurance
PTO accrual from day one
401(k) with match after 1 year
FSA and HSA accounts
Tuition and Education reimbursement (after 1 year)

Vermillion, Inc. is an Equal Employment Opportunity / Affirmative Action employer. We expect to fill job vacancies with the most qualified candidate. No person will be discriminated against on the basis of race, religion, color, gender, age, disability, military status, veteran status or ancestry.

Job Type: Full-time

Benefits: