Account Manager – HVAC Business Channel Specialist

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

As an Account Manager, you will act as the subject matter authority on Connected Home products directly supporting Large National Wholesale customers and our in-house sales teams.

Daily responsibilities include working directly with clients to offer product guidance and pricing information, coordinate and maintain vendor relationships, suggestive selling of products and in-house services, and driving sales goals through consultative selling. If you love working with people, have prior experience selling Smart Home or HVAC products, and a passion for providing great customer service, this is the position for you!

This is a Hybrid role based out of Newport News, VA, in accordance with the Ferguson Flex schedule; 3 days office / 2 days remote.

Primary Duties and Responsibilities:

• Develop and maintain relationships with an assigned customer base, including key accounts, ensuring their satisfaction with our products and services at all times
• Develop and onboard new strategic partnerships
• Meet Sales growth targets
• Develop and maintain vendor relations
• Monitor, produce, and deliver sales reporting trends and product performance results
• Continually enhance sales skills and product knowledge to promote a professional image in the field
• Work with other cross functional personnel to ensure great customer service from the order to the delivery and beyond

Preferred Qualifications:

• 3+ years of Outside Sales, Account Management, or Inside Sales experience, required
• Experience with Business to Business sales OR with Smart Home products or HVAC Products, strongly preferred
• Ability to read and understand product specs, required
• Computer proficiency including use of Microsoft applications and navigating multiple software systems, required
• Intermediate experience with MS Excel, including pivot tables, v-lookups, conditional formatting, graphs & visuals, required
• Excellent interpersonal skills, including written and oral communication skills and the ability to communicate ideas in both technical and user-friendly language
• High level attention to detail, including ability to maintain changing pricing information and product specs
• Autonomous with strong time-management and organizational skills
• Proven self-starter with ambition to succeed
• Enthusiastic, courteous, and articulate
• Ability to learn quickly and work in a team environment
• Ability to travel up to 10% for trade shows, client visits, etc.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$4,500.00 - $7,333.70

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information