Business Development & Support Specialist

Position overview

The major objective for this position is to provide support for the administrative, sales, and management needs in the branch. This position will also back up the sales team on customer needs along with growing sales at the assigned accounts.

Organization

A strong predictor of success for a Business Development & Support Specialists is the ability to get along with other and be very organized. You are a key to great customer service for our branches as you collaborate with the inside team, field sales and management to build solid relationships with our people, customers and suppliers. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer.

Performance Objectives

• Before you start the journey, it's important that you have the roadmap. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company's vision, key Company objectives and most important your individual objectives & expectations.
• Within the first 30 days.... Learn, with the help of your BSOM (Inside Sales Manager) the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job.
• Within the first 60 days... Understand what the top priorities of support are needed at the branch by working with your Manager. Proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 15 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and Sales tools.
• Within 90 days... Have the priority support functions being executed at a high level and be adding the secondary support function to your weekly routine. Proactively introduce yourself to our top 10 Supplier Reps. Discuss your assigned accounts how you can work together with them to grow Heilind's business. All assigned training modules should be complete at this time.
• Within the first 6 months... You will be balancing your branch support role with your new account development/sales role. Your regular meeting with your Inside Sales Manager will cover training needs, workload analysis, and support issues, along with sharing account information, developing and executing strategies to pursue opportunities to grow Heilind's business with your Field Sales Team. Identify 5 new customers with growth potential and profile existing accounts, identifying $100,000 of new opportunities that Heilind doesn't currently enjoy.

Employee Value Proposition

Heilind is growing rapidly! We are the preeminent brand in electronic distribution, synonymous with world class service, quality people, global reach and an unsurpassed inventory of quality products. We consistently exceed our customer expectations. Bishop & Associates, the leading industry market research firm, ranked Heilind the #1 distributor in the interconnect industry for the seventh straight year! You now have an opportunity to establish a long term inside sales career with a dynamic company with an excellent reputation that provides exceptional support, employee development and advancement opportunities. Be part of our exciting team, our global expansion, enhanced product portfolio and corporate growth goals. Make a measurable career move where you make significant impact with your customers, create your sales opportunities and realize your earnings potential.

EXPERIENCE