Job Description
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.Responsibilities:
- Embody our mission statement, centered on our values of respect, service, and excellence
- Act as the primary point of contact for customers visiting the showroom
- Handle inbound and outbound calls, answering customer inquiries and processing orders
- Prepare quotes for windows and other exterior building products based on architect plans
- Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
- Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
- Be willing to assist in the warehouse, including loading and unloading materials as needed
- Prior sales experience preferred, but not required
- High level of integrity and commitment to customer service
- Strong interest in sales and/or retail, as evidenced by previous job experience or education
- Ability to work effectively in a team and independently with customers
- Basic computer skills, including use of a keyboard and monitor
- Goal-oriented with a willingness to take on new challenges
- Knowledge of building principles and products is a plus
- Ability to lift and carry boxes of building materials weighing up to 70 pounds
- Strong communication and interpersonal skills
- Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
- Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
- Culture: Great Place to Work Certified every year since 2019
- Work/Life Balance: Paid Vacation & Sick Days
- Growth/Development: Tuition Reimbursement, CDL Reimbursement Program & Training Program
- Company Paid Parental Leave
- Company Paid Life Insurance
- Short Term & Long-Term Disability
- Paid Holidays
- Health and Wellness program
- Volunteer Time
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