Job Description

Job purpose

As an Account Executive for our Senior Living & Restaurant market, your primary responsibility is to foster and maintain strong relationships with clients to drive sales and ensure customer satisfaction. You will be tasked with identifying new business opportunities, understanding client needs, and presenting solutions to address them effectively. Your role involves managing the entire sales process, from prospecting and lead generation to negotiation and closing deals.

Additionally, you will collaborate closely with internal teams such as marketing, product development, and customer support to meet client requirements and achieve revenue targets. Strong communication, negotiation, and interpersonal skills are essential for success in this role, along with a proactive and results-driven approach to sales.

Duties and responsibilities

Accounts & Project Management:

· Develop and maintain relationships with medium to large accounts, serving as the primary point of contact for strategic business initiatives.

· Lead and manage customer projects, ensuring adherence to timelines, budgets, and quality standards.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project progress, identify potential issues, and implement corrective actions to mitigate risks and ensure successful project completion.

· Collaborate with Sales Director, Account Manager and Sales Development Rep to develop strategic account plans and execute sales strategies to achieve and exceed revenue goals.

Client Relationship Management:

· Serve as the primary point of contact for assigned clients, as well as building and maintaining strong relationships.

· Conduct regular meetings and communication sessions with clients to understand their needs, address concerns, and provide updates on project status.

· Anticipate client needs and proactively identify opportunities for business growth and expansion within existing accounts.

Tradeshows & Sales Visits:

· Represent the company at industry tradeshows, conferences, and events within the region to promote products/services and generate leads.

· Conduct sales visits to existing and potential clients to build relationships, identify opportunities and secure new business.

Sales Support:

· Support the sales team in identifying and pursuing new business opportunities within assigned accounts.

· Collaborate with sales representative to develop tailored proposals, presentations, and solutions that meet client requirements and objectives.

· Participate in client meetings, presentations, and negotiations to secure new contracts and renewals.

Account Planning & Strategy:

· Develop account plans and strategies to achieve revenue targets, increase profitability, and foster long-term client loyalty.

· Conduct market research and analysis to identify trends, competitive threats, and opportunities for differentiation within assigned accounts.

· Work closely with internal stakeholders to develop innovative solutions and value propositions that address client needs and objectives.

Forecasting & Reporting:

· Monitor and analyze key performance metrics, including sales pipeline, revenue forecasts, and client satisfaction scores.

· Generate regular sales reports and analysis for management, highlighting account performance, trends, and areas for improvement.

· Provide strategic insights and recommendations to senior leadership based on data-driven analysis and market intelligence.

General Expectations:

· Adhere to all company procedures, values, and policies to provide an accurate representation of the company to all potential and current customers.

· Ensure all training and safety requirements are followed and deadlines are met consistently.

Qualifications

The following are qualifications that are necessary for a person to be considered for this position:

· Bachelor’s degree in Business Administration, Marketing, or related field, considered and asset.

· Minimum 3-5 years of experience in account management, B2B sales or business development role. Sales experience in a manufacturing environment would be considered an asset.

· Excellent communication and presentation skills both verbal and written.

· Strong organizational skills

· Ability to navigate information and data to make informed business decisions and recommendations (ie. prioritization of accounts, effective allocation of resources against opportunities).

· Strong interpersonal skills and ability to build rapport with clients at all levels.

· Demonstrated track record of successfully managing medium to large sized projects and achieving revenue targets.

· Strategic thinker with the ability to identify opportunities, develop creative solutions and drive sales growth.

· Must have a valid driver’s license and passport and be willing and able to travel within Canada and the US.

· Proficiency in all Microsoft Office Suite and CRM software.

· Experience in Senior Living and/or design considered an asset.

20% Commission that is not capped (unlimited earning potential based on sales)

Working conditions

This job operates primarily in an office & customer environment. But may frequently interact in a manufacturing/warehouse environment. The employee is occasionally exposed to a variety of conditions such as:

· Occasional loud noise level

· Varying temperatures

· Dust, dirt

· Plastic fumes

· Greasy parts

This position would require travel. Typically, 10% to 25% depending on trade shows pertinent to our business and customer opportunities.

Physical requirements

This job requires:

· Frequent sitting (50%)

· Occasional, lifting, bending, stooping and kneeling.

· Ability to set-up & tear-down trade show booths with lifting and the operation of basic tools

Competencies

· Results Focused – Demonstrates personal initiative and independent motivation. Is action and results oriented. Is undaunted by obstacles. Makes required adjustments to achieve required results.

· Negotiation Skills – Successfully closes negotiations achieving the best possible outcomes for the company. Finds win-win solutions that foster positive relationships.

· Job Specific Knowledge - Works to gain further knowledge in role and cross trains to assist in other areas for growth opportunities and advancement.

· High Organizational & Time Management Skills – Spends time on what is important and does not waste time on unproductive or lower priority tasks.

· Project/Task Management – Effectively fulfills their own role in a timely fashion. Understands the critical path for projects and processes to meet deadlines.

· Analytical Skills – Applies logic and sound critical thinking to evaluate data and devises improvements based on strong analytical findings.

· Persuasion, Influence and Relationship Building Skills – Overcomes objections, offers alternatives, can be persistent to close while maintaining rapport.

· Self-Driven – Can find value-added things to do to increase role, is internally motivated to achieve results and complete tasks.

We offer competitive compensation packages including base salary plus commission, an internal health benefits program, and opportunities for career advancement. If you are a motivated self-starter with a passion for sales, we would love to hear from you.

Mity Inc/Holsag Canada Inc. believes in and promotes the rights of all persons with disabilities as enshrined in the Canadian Charter of Rights and Freedoms, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its related Accessibility Standards Regulations. To meet this commitment, Mity Inc./Holsag Canada Inc. will make appropriate accommodations available throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process requires any form of accommodation, please inform our Human Resources staff of the nature of any accommodation(s) that you may require to ensure your equal participation.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits: