Customer Account Manager

Maple Craft Inc.
Calgary, AB
12 days ago

Job Description

Job Overview:

Are you passionate about building relationships and providing exceptional customer service? Join our team as a Customer Account Manager! We are a Wholesale Distribution company specializing in Smoking Accessories, Apparel & Disposable Vapes. As a Customer Account Manager, you will be responsible for managing and developing relationships with our B2B clients.

Duties:

  • Serve as the primary point of contact for assigned B2B accounts
  • Build and maintain strong, long-lasting customer relationships
  • Develop a deep understanding of the customer's business needs and objectives
  • Identify opportunities to upsell and cross-sell products and services
  • Develop and implement strategic sales plans to achieve company targets and expand customer base.
  • Lead and motivate a team of sales professionals, providing guidance, coaching, and performance monitoring.
  • Develop and implement sales strategies to drive business growth, improve market share, and achieve revenue targets.
  • Develop and execute promotional campaigns to increase product and service visibility and drive sales.

Requirements:

- Proven experience in account management, sales, or a related field
- Proficiency in Salesforce or similar CRM tools
- Strong analytical skills to assess market trends and sales data
- Excellent negotiation skills to secure favorable terms with clients
- Ability to develop and maintain strong client relationships
- Effective communication skills, both verbal and written
- Demonstrated business development acumen

This position offers a competitive salary, incentives, and opportunities for career growth. If you are a results-driven individual with a passion for sales and account management, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: $17.00-$21.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Commission pay

Education:

  • Bachelor's Degree (preferred)

Experience:

  • B2B sales: 1 year (preferred)

Language:

  • English (preferred)

Work Location: In person

Application deadline: 2024-04-23

Visit Original Source:

https://ca.indeed.com/viewjob
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