Job Description

United Land Service is a highly-rated company known for its commitment to employee satisfaction and growth. We are currently seeking an experienced Account Manager to join our team. This role is integral to our operations, serving as the primary point of contact for our branch and acting as a subject matter expert in Customer Relations, Quality Control, Maintenance Safety Procedures, Ancillary Sales, and Budget Adherence. If you're looking for an opportunity to advance your career in a supportive and rewarding environment, we'd love to hear from you.

Qualifications

Bachelor’s degree in Horticulture, Field Management or closely related field and a minimum of five years’ relevant experience required.
Prior Landscape or Construction Industry experience preferred.
An equivalent combination of related training and experience may substitute for degree requirement.
Bi-lingual communication is a plus.
Demonstrated ability to lead a team of maintenance crews with a focus on safety, quality, training, professionalism, customer service and advancement of the company brand and culture.
Proficient in Microsoft Office Suite with a displayed emphasis on Excel.

Responsibilities

Act as the main point of contact for the branch, managing all aspects of the maintenance contract.
Develop and maintain long-term relationships with clients, ensuring high satisfaction and contractual obligations are met or exceeded.
Identify and develop opportunities for enhancements of existing landscapes.
Represent the company at various events, organizations, and associations to build relationships and enhance the company's public image and brand.
Assist the sales team with winning new work for the branch/organization.
Establish and implement quality assurance processes.
Remain accountable and adhere to labor budgets and P&L guidelines.
Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.