Job Description
Job Title: Floor Manager
Summary
Monitors customer activity. Trains and helps improve the performance of salespeople.
Essential Duties
- Hires, trains, motivates, counsels and monitors the performance of all salespeople.
- Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
- Ensures that each customer is greeted as quickly as possible.
- Implements and maintains a prospect tracking and follow-up system.
- Helps salespeople close deals when necessary.
- Communicates with new-vehicle and used-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
- Conducts sales training meetings as directed by the general sales manager.
- Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals.
- Assists in development of improvement programs for salespeople who are having difficulty reaching their objectives.
- Ensures salespeople maintain a high customer satisfaction rating.
- Recommends for dismissal any salesperson failing to meet dealership standards.
- Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect vehicle sales.
- Maintains professional appearance.
- Attends managers meetings as requested.
- Other tasks as assigned.
Certificates, Licenses, Registration
- Valid Driver's License
Job Title: Floor Manager
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
Experience:
- Sales management: 2 years (Required)
Work Location: In person
Visit Original Source:
https://www.indeed.com/viewjob
