Job Description
Resolver is looking for an Executive-level Head of Sales to join our team. Our Head of Sales is going to be responsible for setting appropriate targets for the sales organization, enabling the development of our global sales team and, setting the strategic direction for what the Sales department will look like in the future in order to meet company goals.
About Resolver:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!
Your day to day - let's break it down!:
Revenue Growth (30%)
- Leads the sales organization in achieving revenue targets by providing strategic direction and coaching to the management tier;
- Manages an efficient sales operation addressing win ratios and CAC;
- Partners with Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth;
- Leverages reporting and analytics to continuously improve our sales operation;
- Partners with Finance to ensure sales forecasting and budgeting is aligned to long-term growth.
Team Building and Development(30%)
- Leads the sales team to qualify, develop and close sales leads through goal setting and coaching;
- Mentor and coach the team in the achievement of sales targets and a customer-centric sales cycle;
- Work with the team to advance their skills and progress in their careers;
- Partner with Talent to proactively recruit high caliber employees; provide feedback to improve upon internal recruitment processes.
Strategic Direction (20%)
- Member of Executive Team, participate in decisions about the company direction, strategy, people, products, technology, markets and positioning;
- Collaborate with executives and other stakeholders to establish sales targets and priority markets;
- Develop team OKRs that accelerate business objectives;
- Identify new opportunities based on market analysis, industry trends and customer insights.
New Market Development (20%)
- Work with new markets (including international sales account representatives) to develop their markets by building a strong reference base of customers and good local partners where applicable.
- Partner with internal stakeholders to explore channel partners;
- Continuously observe market trends with the goal of expanding to emerging markets and/or channels where applicable.
What you will bring:
- 10+ Years of sales leadership experience in a SaaS or Services environment
- A track record of coaching team members, at the Director and VP level, to performance goals through goal-setting, motivation and career development paths
- An ability to analyze data and metrics of varying volume and complexity and translate it into actionable insights for the business
- The ability to define and refine processes to drive process efficiency to increase team productivity; includes creation of documentation to drive repeatable processes and the ability to utilize data to identify areas of improvement for the future state.
- A history of using industry knowledge and the appropriate terminology to make a projection of attainable sales revenue. Uses sales process thinking, historical sales data and conversion rates, analysis the buyer journey to and salespersons' estimates to commit the right number.
- Ability to understand customer's (internal/external) needs and concerns in the short to long-term and to provide value-added recommendations and/or solutions. Builds customer loyalty by anticipating needs, establishing clear goals, facilitating rapport and exceeding expectations.
What we’ll give you in return
Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:
- Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months!
- Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
- Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
- Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers.
- Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
- Back in the Office – If you choose to come into the office once we’re back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote!
Interested?!
If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.
We truly appreciate all interest and will happily reply to qualified candidates.
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at talent@resolver.com
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at talent@resolver.com
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