Job Description
Job Description and Duties
Under the general direction of the DSH-Atascadero Site Manager, Information Technology Supervisor II, within the Department of State Hospitals (DSH), the Information Technology Specialist I (IT Specialist I) is responsible for solutions support and improvement with an emphasis on enterprise solutions architecture and interdisciplinary coordination.
As a primary, solutions support engineer, the IT Specialist I is responsible for the implementation, operation, deployment and maintenance of solution systems including research, user centric design, development and configuration, programming, enterprise architecture, service-oriented architecture, testing and implementation of the information technology solutions. The IT Specialist I exhibits leadership and expertise in coordinating team members and alignment of team activities, solutions platforms support, improvement and automation, and technical innovation toward the overall DSH and TSD strategies. The incumbent serves in a primary role, along with subject matter experts (SME’s) and other TSD staff, which requires expertise in DSH business, architecture, processes, programming, design, applications and data environments to implement the departments more complex projects/initiatives.
***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
You will find additional information about the job in the Duty Statement.
Working Conditions
- Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule and/or flexible scheduling. Consistent with Policy Directive 5338, Telework may be considered with prior approval from management. If approved, incumbent is expected to provide in-office coverage on a rotational basis, and attend a variety of face-to-face meetings, and/or may travel throughout California as needed, with prior notice.
Department Information
10333 El Camino Real
The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.
The Department of State Hospitals – Atascadero is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals – Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles and Morro Bay, with easy access to beautiful beaches, serene natural settings and many historical landmarks. We invite you to join our professional and talented workforce.
The DSH Technology Services Division (TSD) is a highly respected, professional, and entrepreneurial IT organization that is recognized for quality customer service, technological innovation, and leadership. Our Mission is to provide information technology solutions to support State Hospitals through collaborative, effective and efficient service delivery. Our values include delivering Innovative, Accountable, Collaborative, Secure and Customer Centric services.
Department Website: https://www.dsh.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
NOTE: If applying by mail, please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.
***Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:
- National Association of Credential Evaluation Services or
- Association of International Credential Evaluators, Inc.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/19/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.
Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.
- Statement of Qualifications -
Candidates that believe they meet the Minimum Qualifications based on an education pattern, must provide a copy of their UNOFFICIAL TRANSCRIPTS along with their completed application (STD. 678) to be considered for this position.
Candidates that believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.
Benefits
Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov
Human Resources Contact:
Kelli Lile
(916) 651-1400
sacclassificationandpay@dsh.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Human Rights
(916) 573-2727
dsh.eeo@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ should include your name with “Statement of Qualifications” appearing below it in the page header, and the header contents should be centered. Each question must be numbered and addressed in the same order as the questions below. Applicants that do not submit the required SOQ may be disqualified.
Requirements for Statement of Qualifications:
- Paper Size to be 8 ½” x 11”
- Left, Right, Top, and Bottom Margins to be 1”
- Font type to be Arial, Font size to be 12
- Do not exceed two pages in length
- Please describe your experience in implementing new technology into an existing work environment. How did you process and implement the change? If you do not have this experience, describe what your approach would be.
- Please describe your experience in maintaining updates for critical Enterprise infrastructure equipment. What software or tools did you use? If you do not have this experience, describe what your approach would be.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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