Job Description
About sMedia
sMedia’s goal is to provide our customers with high-quality products and services combined with an excellent, transparent experience. We’re looking for team members who are accountable, passionate about digital advertising and automotive, and who will speak up and actively participate in improving our Customer Experience.
Business Development Coordinator (BDC)
sMedia is looking for enthusiastic, outgoing, and curious people who are interested in digital marketing, business development, and sales. The Business Development Coordinator (BDC) position is a remote position that facilitates the scheduling of B2B discovery calls with prospects. BDC team members educate prospects on our solutions with the goal of scheduling a meeting with our Solutions Consultant Sales team to learn more.
The position is a fully remote, full-time position. Our general calling hours are between 9 AM & 5 PM CST, Monday through Friday. This is a high-volume outbound role and you will be provided with sales technology to help you be efficient and maximize your efforts.
You will receive paid training on sMedia’s products and vision. We will provide scripts, email templates, and training on common objections.
Roles & Responsibilities:
- Supports the Solutions Consultant team by initiating contact with prospective customers to schedule online demonstrations of sMedia’s products
- Creating agendas and follow ups
- Research and prospect each day to build out your pipeline while providing a great customer experience
- Being organized and able to effectively manage a sales pipeline
- Setting up product demos with the Solutions Consultant team and client through the use of a CRM (Close.io), Google Calendar, and Calendly
- Establishing effective relationships with customers via phone and video messages
Key Performance Indicators
- Number of outbound calls
- Number of demos booked
- Number of leads cleaned
Skills & Qualifications:
- 1+ years of experience of business development in a B2B environment building a sales funnel
- Fluency in reading / speaking English
- Curious, driven personality who wants to succeed by exceeding expectations
- Sociable personality, confident speaking with contacts at all levels
- Comfortable pitching to potential customers regularly
- Ability to work on multiple priorities and/or projects simultaneously
- Strong customer relationship skills with excellent verbal and written skills
- Highly organized with great attention to detail
- Automotive and dealership experience an asset
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