Customer Service/Data Entry Representative

Job Description

Job Summary
We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will have experience in technology sales and a passion for building relationships with clients. This role involves engaging with potential customers through outbound and warm calling, understanding their needs, and providing tailored solutions. The Inside Sales Representative will play a crucial role in driving sales growth and enhancing customer satisfaction.

Responsibilities

• Conduct outbound calls to prospective clients to generate leads and set appointments.
• Engage in warm calling to follow up on leads and nurture existing relationships.
• Utilize Salesforce and other software tools to manage sales activities, track progress, and maintain accurate records of customer interactions.
• Understand customer requirements and provide appropriate solutions that meet their needs.
• Collaborate with the sales team to develop strategies for increasing market penetration and achieving sales targets.
• Maintain a thorough understanding of our products and services to effectively communicate their benefits to clients.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.

Qualifications

• Proven experience in inside sales or technical sales within the technology sector is preferred.
• Strong outbound calling skills with a focus on relationship building and customer engagement.
• Familiarity with Salesforce or similar CRM software is advantageous.
• Excellent communication skills in English, both verbal and written, with the ability to convey complex information clearly.
• A self-starter attitude with the ability to work independently as well as part of a team.
• Strong organizational skills with attention to detail, enabling effective management of multiple tasks simultaneously.
• A passion for technology and a willingness to learn about new products and industry trends.

Join our team as an Inside Sales Representative where you can make an impact while growing your career in a supportive environment!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Morning shift

Experience:

• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Ramona, CA 92065 (Required)

Ability to Relocate:

• Ramona, CA 92065: Relocate before starting work (Required)

Work Location: In person

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