Account Coordinator

Auxiant
Cedar Rapids, IA 52401
11 days ago

Job Description

Be part of a growing and prospering company as an Account Coordinator for our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package.

Auxiant’s Mission Statement and Core Values

Mission:An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.

Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership

Job Summary:

Entry level position in the account management department and a potential advancement to the Account Manager position if the employee meets the criteria. Account Coordinators provide administrative and customer service support to account managers and sales consultants.

Essential Functions:

· Provide support to the account management team on day to day development and implementation of the clients

· Work with internal departments on solving any issues that may come up with clients or brokers

· Attending to the needs of the clients, Account Manager and Sales Consultant in ways that add value to the relationship

· Work closely with Account Manager or Sales Consultants to provide day to day support for the client relationship

· Buy-Down Account Management

· Assist with the preparation of PowerPoint presentations and welcome packets for clients and employee meetings

· Assist Account Managers on monthly reporting functions

· Develop and maintain positive relations between Account Manager and Operations to ensure business retention

Nonessential Functions:

· Assist with client and employee meetings/wellness fairs as needed (minimal travel as needed for these meetings)

· Other duties as assigned or appropriate

Education/Qualifications:

· Knowledge of self-funded or fully insured health plans (HIPPA, DOL regulations, ERISA, medical terminology and claims processing preferred but not required.)

· PC Skills including e-mail, Word, Excel, and PowerPoint

· Excellent interpersonal and written/verbal communication skills.

· Attention to detail and strong problem solving skills

· Ability to multi-task. 2-4 years related experience; or equivalent combination of education and experience.

*Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Job Type: Full-time

Pay: From $1.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

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