Job Description
Status:
Regular, Full time
Location:
St-Hyacinthe, Quebec
Job Description
Branch Manager – Trans-Electro Canada
This position reports to the Business Center Manager.
KEY ACCOUNTABILITIES:
- Closely monitor all management reports and analyze the health of the business on a daily basis. Ensure identified performance indicators are evaluated and adjust activities accordingly. (40%)
- Oversee the day-to-day sales and operation logistics of the branch, such as meeting sales targets, establishing KPIs, maintaining proper inventory levels. (35%).
- Ensure employees at the branch are supported and encouraged to grow their business and invest in themselves. (25%)
DUTIES AND RESPONSIBILITIES:
- Ensure all job functions are performed in accordance to the Corporate Standard Practice Instruction (SPI) Manual;
- Establish and implement short-, mid- and long-term business plans which will determine the opportunities, goals and objectives of the Business Centre in terms of sales, customer service, cost control, asset management and profitability;
- Develop long term profitable relationships with select key customers throughout the market:
- Manage and maximize profitability through cultivation and development of the territory;
- Identify and take advantage of unrealized opportunities for expansion in the Business Centre’s region through existing and potential customers as well as products;
- Identify, attract, develop, motivate and retain outstanding employees;
- Communicate timely with Senior Management on market and business-related issues and opportunities;
- Behave in an ethical and professional manner reflecting the values of the Company;
- Engage and cultivate strong, long-term relationships with key suppliers;
- Increase the Business Centre’s profitability through systematic control of costs, expenses, and investments;
- Maintain a firm understanding of and be able to favorably influence medium and large capital projects in the trading area;
- Participate in and oversee the strict adherence to cyclical inventory counting;
- Manage the Centre in accordance with our Standard Practice Instructions;
- Coordinate and assist, where necessary, the various functions in office sales and administration
- Work respectfully and diligently to grow existing business by promoting Trans Canada Electro products and consistently offering our expertise and service;
- Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
- Ensure superior customer service is the objective during each customer interface throughout every level of the business;
- Ensure sales team consistently prospect and develop new business through a strategic process of warm and cold calls;
- Remain up-to-date on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
- Stay current in your profession and enroll in continuing education focused on sales strategies and account management principals, as well as product knowledge (including vendor training) and industry changes:
- Ensure proper administration in the management of freight claims and reel returns;
- Maintain a system of effective communication between operations and sales so that all parties are regularly updated with capacity challenges and service issues;
- Provide back-up support to the sales department when required;
- Performs any other duties as required by management.
REQUIREMENTS:
- Minimum five (5) years of industry experience preferable, or a combination of relevant experience and education
- Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
- Solid understanding of financial management
- Excellent communication skills
- High level of critical thinking and problem-solving skills
- Ability to address problems and opportunities for the company
- Capability to organize his work with a minimum of supervision
- Energetic and positive attitude, dependable, organized and deadline oriented
- Stress tolerance
- Advanced computer skills and knowledge
What’s in it for you
Voted Great Place to Work®, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. NCS International Co. has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.
What we offer:
- A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
- Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
- Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
- Health, dental, paramedical & vision care, and prescription medication
- Short- and long-term disability benefits because you never know what the future holds
- Supplemental Health Insurance
- Life insurance
- Employee Assistance Program (EAP) with Telemedicine
- Travel Insurance
- Reimbursement of training expenses to acquire new skills and advance your career within the organization
- RRSP with generous employer contribution
- Possibility of contributing to a TFSA with a favorable group rate
- Post-graduate scholarship program for children of our employees
- Employee discounts on purchases
- Free parking
- Electric vehicle charging stations in many of our locations
NCS International Co. ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.
We thank all applicants for their interest, however, only those under consideration will be contacted.
The masculine gender is used solely to simplify the text.
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