Job Description
Adventure Canada is a dynamic leader in regenerative travel, specializing in expedition cruising, meaningful cultural connections, and conservation. We’re looking to grow a team of people who are invested in these same values and business practices. At Adventure Canada, we consider our people our biggest asset. That’s why you’ll be treated as a team member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere.Adventure Canada invites you to share in our success by joining our Sales team.
Reporting to the Sales Manager, this forward-facing role drives sales, successfully builds relationships with internal and external stakeholders, and actively contributes to large-scale company goals.
We are seeking a dynamic individual to join our team, possessing not only a personable, persuasive, and enthusiastic demeanour but also a focused and driven attitude. The ideal candidate will be process-driven, with strong organizational skills and robust technological proficiency. They will thrive in our hybrid team-oriented environment, demonstrating comfort and aptitude in digital, cloud-based, and data management platforms.
The right candidate must also exhibit strong consultative selling skills and the ability to listen to the customer’s needs. While Adventure Canada primarily conducts sales via digital and telephone communications, the ability to host and deliver in-person and online sales presentations and attend trade shows and events is critical to the position.
This role requires a commitment of 40 hours per week, Monday to Friday, with the current hybrid arrangement necessitating three weekly commutes to our office in Mississauga, Ontario.
Overarching duties and responsibilities:
- Developing and maintaining in-depth product knowledge for expeditions, regions visited, specialty programs, accommodations, and promotions.
- Driving daily sales through phone, email, social media and in-person interactions.
- Effectively communicating and advocating product and brand value to support successful conversions.
- Maximizing conversions by timely follow-ups on inquiries, quotes and pending bookings.
- Building rapport with clients to drive sales and enhance brand affinity.
- Excelling under pressure, multi-tasking, and maintaining professional rapport with clients.
- Ensuring meticulous attention to detail in organizing, maintaining, and keeping client files confidential.
- Participating in and leading group trainings.
- Managing inventory.
- Collaborating with internal departments to streamline booking processes and provide sales and operational/marketing support.
- Leveraging CRM systems for sales generation and processing while continuously enhancing database management skills.
- Making recommendations for process, procedure, and technology improvements.
- Demonstrating self-motivation, initiative, and a strong commitment to personal goals, objectives, and work ethic.
- Representing Adventure Canada at events and on expeditions
Essentials
- TICO certified.
- 2+ years of successful b2b and b2c sales experience
- Highly proficient in Microsoft Office suite including Outlook, Excel, and Teams; previous experience with client database management and cloud-based technology; CRM experience is an asset.
- Must be able to travel for business.
- Strong domestic, transborder, and international travel knowledge
- Comfortable in a small office/family business environment; adaptable to a variety of duties
- Collaborative, organized, and able to manage multiple tasks under tight time frames.
- Ability to work from home remotely/independently and in a fast-paced hybrid team environment.
- Creative and energetic with experience selling to sophisticated/affluent clientele.
- Impeccable public speaking, interpersonal, written, and communications skills.
- Experience working with multiple currencies and agent commissions is an asset.
- Fluency in French is an asset.
- Personal commitments towards lifelong education and implementing the Truth & Reconciliation Commission’s calls to action are strong assets.
- A love for travel and familiarity with Adventure Canada’s expedition destinations is desirable.
Completion of college or university is recommended; however, we are looking for an extremely dynamic salesperson whose enthusiasm, drive, and ability to sell and promote Adventure Canada products may surpass formal education.
Good to know:
Adventure Canada is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with Adventure Canada values and all applicable legislation.
Adventure Canada appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.
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