Job Description

Position Summary:

The Network Engineer position is accountable for ensuring quality installation and configuration of all networking products and services provided by PCS, by using industry best practices.

Key results areas

1 - Implements assigned projects and tasks

· Lead networking projects, typically layer 2 devices, and configure all equipment which can include: switches, wireless access points, wireless controllers.

· Lead networking projects that can include layer 3 switches with static or OSPF routing, firewalls and Network Access Control appliances

· Work with Solutions Architect, Account Representatives and Project Manager to ensure the project is completed in the timeframe and to the expectations relayed to the client

· Document configuration to provide to the support team

· Provide some training to IT staff at client locations

2 - Assists in the sales and solution development process

· Fast response time, professional demeanor, follows through on tasks, excellent communication, ensures client satisfaction

3 - Goes above and beyond in client service

· Fast response time, professional demeanor, follows through on tasks, excellent communication, ensures client satisfaction

4 - Upholds the core values of PCS

Concern for client, Engage, Little things matter, Always grow professionally, and Give

Required Knowledge, skills and abilities

· Critical thinking skills

· Occasional overnight travel within Tennessee is required

· Must be a self-starter and excel at thinking on your feet and under pressure

· Must be able to think outside the box to resolve issues that occur

· Must be able to troubleshoot using the OSI model

· Advanced research skills

· Must have and continually exhibit excellent communication skills

· Must have and continually exhibit excellent teamwork skills

· Must be able to lift 75 pounds, climb a ladder, use a hydraulic lift, and use power tools on a regular basis

Position qualifications

· A minimum of 5 years of experience in a technology related field

· Experience in Desktop and Server Operating Systems required

· A minimum of 3-5 years’ experience in implementing and supporting Microsoft Active Directory

· Must have a valid driver’s license and a good driving record

· Must pass a TBI background check

· Experience in networking layer 2 and 3 required

· Experience deploying and using virtualization technologies required

· Experience in wireless technologies required

· Firewall experience preferred

· Packet capture, both wired and wireless, preferred

· 802.1X experience preferred

· Preferred Industry Certifications:

o Cisco CCNA Route & Switch

o Aruba: ACMA, ACSA, ACCA

o CWNP: CWNA

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PCS has been serving Knoxville and surrounding areas since 1996, providing an array of IT products and services such as networking, interactive technologies, security, and flat rate IT to businesses and schools across the state. At PCS we value our employees and we are always looking for talented new people to join our team!

Benefits

Paid time off
Paid Holidays
401K
Health, vision and dental insurance

PCS, Inc. is a TN Drug Free Workplace

PCS is a 2020, 2021, & 2022 "Top Workplace" award recipient

PCS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits: