Hotel Sales Manager

The Sales Manager is responsible for generating hotel revenues of sales of guestrooms, function space, food and beverages, and other hotel revenues by initiating, developing, and maintaining client relationships through prospecting efforts, sales calls, on-site hotel visits, attendance at trade shows, networking and industry events, and other activities as needed, to achieve revenue and performance goals.

Pay: $60,000 per year

Key Responsibilities

• Perform booking, event, and activity tasks within Delphi management system.
• Read and understand sales contracts, terms, and conditions and negotiate to favorable results for hotel.
• Respond to and initiate sales inquiry calls and personal visits to the hotel, to book events, explain menus, policies, and benefits, and give tours of the property.
• Promptly follow up on sales leads and customer queries in timely manner in accordance with brand and DHG requirements; monitor and ensure that sales and catering system is kept up to date.
• Actively solicit and book business following hotel activity standards and requirements, to achieve revenue goals.
• Develop new ideas to improve the sales and promotion of the Catering and Food and Beverage service of the hotel, in conjunction with Sales Department, Marketing, and Food and Beverage Department.
• Participate in outside sales efforts, including travel to client sales calls, industry events, exhibit shows, demonstrations, sales blitzes, speeches, and other events as required.
• Assist in achieving or exceeding budgeted goals in sales, profit, and occupancy for the total hotel operation.
• Maintain effective communication between all hotel departments to ensure execution of client events and positive inter-departmental working relationship.
• Attend scheduled sales, catering, food and beverage, daily business review, departmental, credit, training, networking, and any other meetings as requested by the Director or hotel senior leadership.
• Prepare and negotiate client's sales agreements including room rates, attrition, food and beverage minimums, and contractual terms to minimize hotel risk, and maximize revenue opportunities on behalf of the hotel, with appropriate discretion, in accordance with defined booking process.

Job Skills and Qualifications

• College degree preferred or equivalent number of years of experience in area of expertise or equivalent field (3-4 years).
• Knowledge of different events and meeting setup styles.
• Experience in sales for hotels, food and beverage, services, or related hospitality products.
• Experience with Sales and Catering Software systems for events and customer relationship management – local or web-based.
• Ability to communicate clearly and effectively with clients, guests and employees through written and verbal methods.
• Training in customer/guest relations.
• Certification as Certified Meeting Professional preferred.

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.