Job Description

Job Description Summary

Inside Sales Operations (ISO) Parts Pro

The ISO Parts Professional is a sales execution and fulfillment position capable of providing expert customer care to strategic account customers. The position is responsible for sales execution of the strategic business by building lasting relationships and timely fulfillment of automotive solutions and parts. The role has expert knowledge of automotive systems and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct drivers to ensure safe, timely and accurate delivery. Position is full time (PT on exception need basis). MVR certification preferred (VALID DRIVER'S LICENSE)

We are seeking an ISO Parts Pro (R-0414068) to join our team. The ideal candidate will be responsible for providing excellent customer service, managing sales, and maintaining inventory control in a retail environment.

(When Applying Please Include a Résumé)

Primary Responsibilities

· Build and maintain strategic customer relationships

· Achieve productivity and service objectives

· Dispatch drivers ensuring delivery standards are achieved

· Build and maintain a network of second source suppliers as needed for strategic customer

· Partner with GM to ensure proper driver coverage

Secondary Responsibilities

· Maintain core bank and strategic returns

· Partner with SAM and leadership on account needs

Essential Job Skills Necessary for Success as a ISO Parts Pro

· Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension,

brakes, electronic, exhaust, etc.

· Speak and write English (Spanish a plus)

· The Ability to communicate effectively and build strong relationships with customers, peers and management

· Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts

catalogs, and procedure manuals; ability to write simple correspondence

· Understand and execute instructions furnished in written, oral, or diagram form

· Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common

fractions, and decimals

· Familiarity with the Microsoft Office Suite (i.e. Word, Excel)

· Strong organizational skills

· Ability to work an assortment of days, evenings, and weekends as needed

Requirements:

- Previous experience in sales management or retail sales preferred
- Proficiency in math and Excel for inventory control purposes
- Knowledge of inventory control practices and procedures
- Familiarity with cash handling and operating a cash register
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Attention to detail and accuracy in maintaining inventory records

This position offers the opportunity to work in a dynamic retail environment, utilize your sales skills, and contribute to the success of the parts department. If you have a passion for customer service and possess the required skills, we encourage you to apply for the ISO Parts Pro position.

Job Type: Full-time

Pay: $16.66 - $20.07 per hour

Expected hours: No less than 40 per week

Benefits: