Job Description

Description:

King Retail Solutions provides award-winning retail store design, manufacturing, distribution, installation, and complete program management services to local, national, and global retail clients and has been doing so for over 50 years.

We are thinkers, doers, idealists, and artists. All of us here have one thing in common: we care deeply about our clients’ success and put heart, soul, insight, and innovation into ensuring every project’s excellence.

We’re always looking for the hardest workers, the best talent, and the boldest thinkers. We offer challenging, high-energy work for people who are passionate about doing a great job and contributing to the success of the clients we exist to support. If you’re the right person then we’ll find a way to make the most of what you have to offer. The Account Manager is an integral part of our Client Services department.

Position Summary:

Manage new accounts and opportunities brought in by Account Executives. Become primary contact for customer during active projects. Delegate tasks to assigned support team to ensure adherence to original project scope and timeline. Coordinate internal activities related to assigned accounts. Responsible for regular follow up on job order progress and issues. Deliver contract change orders and quotes to Account Executive for delivery to client. Regular and proactive communications with all departments as required. Lead team of 3-4 employees including Project Coordinator, Planners, and Detailers. Mentor Project Coordinators.

The Account Manager works onsite at our corporate headquarters in Eugene, Oregon, and typically works a schedule of Monday-Friday 7:30am-4pm. Additional hours and occasional travel may be required due to business needs.

Essential Job Duties & Responsibilities:

Review project proposals and define scope of projects.
Establish budget and timeline for each phase of project.
Maintain timelines, forecasts and collaborate with Account Executives
Confer with project staff to outline work plan.
Communicate, produce and distribute schedules to all appropriate parties
Direct and coordinate activity of project personnel
Confer with Client Services team to assess progress, discuss changes and revisions
Work with master schedule and purchasing to provide schedule information and or changes, assure purchase of material and provide sufficient lead times
Review Quotes, details and where possible elevations for accuracy
Review project status reports, prepare account reports for management, and document project details and meeting recaps
Occasional travel for client meetings, including air and ground transportation may be required

Skills & Abilities:

Diplomatic and clear communication skills
2 to 5 years of progressive growth in Project Management related tasks such as, Project Coordinator, Planner, Estimator, or other related experience.
High level of organization and the ability to prioritize, keep time lines and due dates.
Demonstrates good judgment and decision making based on information given.
Proficiency in Microsoft Word, Excel, Access.
Above average proficiency in MRP and ERP software.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must be able to perform and concentrate in a fast paced environment.

Requirements:

Requirements: