Job Description
Job Description: The Account Manager is responsible for managing client relationships, sourcing goods, executing programs, and achieving revenue and gross margin goals.The custom team focuses on project-specific orders and works with multiple customers across different department with various delivery dates. The Account Manager is responsible for developing and maintaining a book of business and taking lead on all key client requests. The Account Manager reports to the Business Manager.
Job Responsibilities:
- Point-of-contact between client and 81Eighty team, delivering a high level of customer service to ensure ultimate customer satisfaction
- Lead client facing calls and in-person meetings, traveling as needed
- Manages custom project requests from assigned accounts
- Ability to source and quote projects to meet the clients requirements
- Ensure accurate and timely execution of projects from initial request to delivery of products with 81Eighty team
- Achieves annual or project-based revenue goals while hitting profit margins
- Tracks routine sales reporting for clients and custom business
- Seeks new opportunities within current client base to grow their custom spend
- Partners with manager to plan annual sales budgets
- 3+ years of account management experience
- 3+ years in the promotional products industry
- Proven ability to create strong client relationships, problem solve, and think strategically
- Ability to prioritize and manage multiple tasks/assignments
- Communicate clearly and effectively, detail oriented, and organized
- Positive and driven team player with a can-do attitude
- The job location will be in Frisco, TX
- Hybrid working environment
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