Online Sales Consultant

Mungo Homes
Irmo, SC
30+ days ago

Job Description

Mungo Homes is adding an Online Sales Consultant to the team!
This position is responsible for cultivating leads by responding to incoming phone calls, Live Chat, and on-line requests for information from prospective buyers regarding specific markets, communities, listings, floor plans, etc.; maintain regular contact with leads, and, ultimately, set appointments with on-site sales consultants, handing off all prospect information.
Essential Duties and Responsibilities: (performs other duties as assigned)
  • Promote Mungo Homes and our products through on-line interactions with prospective clients.
  • Respond to comments / inquiries from Internet Contacts, incoming phone calls and Live Chat sessions regarding our product offerings, including information about local market, communities, floor plans, options, time lines, availability, pricing, etc.
  • Set appointments for prospects with community on-site agents.
  • Bring all urgent web-based comments / inquiries to the VP of Marketing or Customer Service that involves the press, local media, or other sensitive information that would affect any division in a potentially negative manner.
  • Qualify all leads produced from Internet.
  • Provide information and marketing materials to online prospects, and stay up to date on all necessary activities to cultivate the lead.
  • Participate in training by outside consultant on various relevant topics.
  • Visit models and communities to gain familiarity with product offerings.
  • Participate in outside activities to represent and promote the products of the company.
  • Pursue continuous improvement within the position working towards the overall sales goals.
  • Will have regularly scheduled on-call evenings until 6pm, and on-call every third weekend 8am-6pm, and must be available to respond to leads immediately during those times.

Qualifications
To perform this job successfully, an individual must be able to perform each essen6al duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate's degree or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:
  • Social Media (LiveChat, internet leads)
  • Microsoft Office Suite (Excel, Word, Outlook)
  • KOVA software (industry software)
  • Call Management System
  • CRM
Business Unit -
Mungo Homes

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