Job Description

Flooring Sales Consultant
Job Type: Full-time

About Us:

Technique Flooring & Restoration - Your One Stop Shop For all your Flooring Needs. Located in Killeen, TX.

Here at Technique Flooring & Restoration, our mission is simple, “To provide our customers with astounding cleaning, flooring, and restoration solutions”. We come to you with over 38 years of commitment and experience, serving both commercial and residential properties, with a focus on exceptional customer service and satisfaction guarantee. Technique Flooring & Restoration specializes in high-quality flooring installations, floor cleaning, and water restoration projects. We have been voted THE BEST of Central Texas in two categories: Best Flooring Company and Best Carpet Cleaning Company for 10 years!

We’re in search of individuals who excel in problem-solving, strive for excellence, all while seeking an alternative to the ordinary business routine. You aspire to be a part of a company culture that empowers you to learn, grow, and be the best in the industry. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Technique Flooring & Restoration is in search of a Floor Sales Consultant. This position is full time at our Killeen, TX Location. 8:30-5:30 PM

Position Overview:
As a Flooring Sales Consultant, your role is to provide our customers with excellent customer service and ensure their floor buying experience is a great one! You will manage the entire flooring process for each customer from start to finish. You will build and provide cost quotes for the materials and installation of carpet, vinyl, wood, laminate, and tile. Responsibilities include communicating with customers to identify their needs, reviewing bid documents, measuring the job site, discussing material options, and will use our estimating software to develop the quote and installation plan. Upon customer approval of the flooring quote, you will then coordinate with our warehouse team to schedule installation, provide all necessary information to installers, and order materials. You'll also maintain client communication, assist in the showroom, attend team meetings, and ensure quality standards are met for each project.

Work Hours:

Monday-Friday, 8:30 am – 5:30 pm
Up to 10 Saturdays a year in a rotation schedule from the hours of 10:00 AM – 3:00 PM
Occasional evenings and weekends required

Core Responsibilities:

Provide flooring estimates (commercial, residential, property management)
Ensure estimates are completed and sent to customer timely (24-48 hours after appointments)
Oversee installations, ensure quality, take photos, and collect payments
Work in the showroom, assist clients, and maintain business accounts
Achieve a closing rate of 65% or better
Handle record-keeping, invoicing, and customer follow-ups
Manage client accounts (new builds, property management)
Attend project meetings and trade shows

Skills:

Ability to read blueprints
Excellent customer service and communication
Strong attention to detail and organization
Problem-solving skills and adaptability
Proficiency in Microsoft Office, Teams, and sales platforms (Measure Square, Broadlume, CRM, etc.)
Ability to work independently and as part of a team

Physical Requirements:

Sitting, standing, stooping, bending, stretching, driving, lifting up to 100lbs, carrying repetitive movements due primarily to cleaning work. All movements must be able to be performed without damage or risk to oneself and others.

Qualifications: