Job Description

About us

At Meta Global, we are at the forefront of innovation in eCommerce, AI, telecommunications, and energy. We pride ourselves on delivering innovative solutions that transform the way businesses operate, ensuring efficiency, reliability, and growth. Join our dynamic team and be part of a company that values creativity, collaboration, and excellence. If you aspire to join a rapidly expanding organization dedicated to building a unique, world-class business consulting group with an unwavering focus on customer success, this is the place for you.

**Job Summary:**

As a Account Manager/Customer Service Rep, you will play a pivotal role in delivering exceptional service to our valued clientele. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Your dedication to providing top-notch service will contribute to our mission of helping clients achieve their goals through personalized support.

**Duties:**

Respond promptly to customer inquiries
Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
Identify new business opportunities and work with the team to secure new accounts.
Provide accurate information about products and services
Resolve customer complaints in a professional manner to maintain customer satisfaction
Collaborate with internal teams to address customer needs effectively
Maintain a high level of product knowledge to offer comprehensive assistance
Strive to meet or exceed customer service goals and targets

**Experience:**

Proven experience in customer service or a related field
Strong communication skills both verbal and written
Ability to handle challenging situations with empathy and professionalism

At Meta Global, we value teamwork, integrity, and a passion for assisting others. Join our dynamic team where your dedication to customer service will make a meaningful impact on our clients' success. If you are enthusiastic about providing exceptional service and possess the skills mentioned above, we invite you to apply for this rewarding opportunity.

*Meta Global is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.*

Job Type: Full-time

Pay: $47,178.00 - $68,319.00 per year

Benefits: