Job Description
Hawkeye Hotels is currently seeking qualified candidates for the position of Director of Sales supporting the Fairfield Inn & Suites Cedar Rapids and Residence Inn Cedar Rapids South.
The main responsibilities of this position include: To promote the image and services of the company so that maximum growth occurs through gaining new clients and contracts.
Primary job duties include but are not limited to:
● To follow up leads by visiting prospective clients regularly.
● To submit timely and accurate sales reports to the company in terms of actual results of room bookings through cold calling, internet marketing, telephone solicitation, and actively involved within the community and its events.
● To achieve or better budgeted sales targets.
● To identify prospective clients' exact needs, by questioning, observation, and the completion of a full sales survey.
● To identify and act upon opportunities to achieve maximum RevPar through yield management strategies and to communicate with the Property General Manager and the Revenue Manager, when needed, of these opportunities.
● To entertain prospective clients, where possible combining this with visits to existing satisfied customers.
● To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details.
● To maintain communication with the client once the contract is opened and show an ongoing interest in the operation.
● To analyze statistics thereby identifying key sales areas, problems, and success rates.
● To collaborate with Team Members to ensure ongoing positive and proactive approaches towards the property’s guests.
● To research prospective client details, finding out as much as possible about the company to ensure a professional approach.
● To constantly monitor and be aware of competitor activity in the assigned market.
● To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable.
● To constantly and consistently be aware of new business opportunities and proactively react to these opportunities for the benefit of the properties.
● To perform other duties as necessary to achieve the successful marketing of the property as directed by the General Manager, Regional Director of Sales, and other Hawkeye Hotels management personnel.
● Referring business to our Hawkeye Hotels sister properties of a sales contact who conducts business within our other geographical markets.
● Maintaining an active role within the local community organizations to build professional rapport is ideal.
The right candidate will possess the following qualifications:
● Education and/or Experience
- Qualification in hotel sales or related hospitality industry desired.
- Management or senior supervisory experience in hotels or experience in the industry with transferable skills.
- Proven ability to sell
● Communication Skills
- Must be able to read, write and understand the English language, write concise reports with proper format, punctuation, spelling, and grammar; speak with poise, voice control and confidence using correct English and pleasant voice tone.
- Must be able to conduct and manage meetings, as well as speak to large groups as needed.
- Ability to communicate with staff members who speak/write limited English.
- Must have an outgoing, sales minded personality with the ability to close.
● Accounting Skills
● Must be able to add, subtract, multiply, and divide.
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What are your salary expectations?
Experience:
- Hotel Sales: 1 year (Preferred)
- Hotel: 1 year (Preferred)
Work Location: In person
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