Director of Business Development (Hospice)

Be part of a renowned team at Silverado Hospice, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we've been privileged to serve.

At Silverado, we prioritize not only our patients and families but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.

We are currently seeking a Hospice Director of Business Development in the Dallas & Fort Worth areas who shares our passion for providing dignified, compassionate end-of-life care.

In addition to the base salary, this role is eligible to receive competitive commissions, bonuses and mileage reimbursement!

Why choose Silverado Hospice DFW?

• We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!
• Certified as a Great Place to Work® for six consecutive years
• We value internal mobility; Silverado provides growth opportunities for just about any position on our teams
• We offer education assistance programs to support school reimbursements and provide paid training
• Competitive Commission and Bonus Plans!

The non-negotiables:

• Home Health and/or Hospice sales leadership preferred
• A minimum of 1 year healthcare sales management required
• Proven ability to manage a sales territory and contact database
• A minimum of 2 years of Hospice sales experience required
• LVN or RN license is a plus
• Knowledge and experience in the area of hospice/home health/senior living/skilled nursing and hospital systems
• Proven ability to generate and maintain relationships with new and existing accounts
• Bachelor's Degree preferred
• Ability to prioritize, multi-task and manage multiple initiates simultaneously
• Valid driver's license, auto insurance, reliable transportation, and willingness to drive to patient's location
• Must clear a criminal background check, physical and drug screening

What you'll be doing:

• Provides overall direction, oversight, and expertise in sales management of the local territories
• Ensures compliance and all regulatory agencies governing sales referrals and sales related activities
• Assists in recruiting, hiring and training of sales staff
• Establishes clear direction by effectively communicating the organizational sales goals, priorities, and professional sales standards to Hospice Liaisons and Clinical Liaisons
• Monitors and tracks performance of Hospice Liaisons. Implements appropriate interventions to drive optimal sales performance of the territory. Holds Hospice Liaisons accountable for exceeding budgeted admissions. (both admissions and ADC)
• Maintains a disciplined and systematic approach to sales management duties, regularly scheduled calls, meetings, account management tools, field ride-a long's
• Ability to effectively utilize the CRM to maintain and develop sales territories
• Effectively coaches Hospice Liaisons to identify key referral sources, develop new business, and manage accounts within their markets to grow business
• Works collaboratively with operations on the budgeting process and the enhancement of Silverado Hospice's brand in the communities served. Ensures operations and sales growth strategies are aligned
• Manages an individual book of business within a specified territory for consistent productivity
• Champions disease pathway programs for implantation and execution
• Collaborates with Silverado Senior Living partners for hospice educational outreach and internal sales opportunities
• Complies with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards
• Maintains a commitment to the values, culture and mission of Silverado Hospice
• This position requires the ability to function independently. As it is a healthcare position caring for individuals with chronic and/or terminal illnesses, the environment can be mentally and emotionally stressful, and also involves working with emotionally upset patients and family members. This position requires the ability to cope with the mental and emotional stress of the position. It requires the ability to remain calm and level-headed in emergencies
• Conduct outside sales calls to potential and existing referral sources on behalf of Silverado Hospice, meeting sales quota and conversion ratio requirements
• Promote and position Silverado's programs and services to medical professionals, civic, and community through regular visits in a manner that illustrates and reflects Silverado's quality of care and value

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