Job Description

Job Title: Branch Manager/Inside Sales

Location: Fresno, CA

Company: Garage Door Parts Depot

About Us:
Garage Door Parts Depot is a leading supplier of high-quality garage door parts and accessories. We pride ourselves on our extensive inventory, exceptional customer service, and commitment to providing the best products to our clients. We are looking for a dynamic Branch Manager/Inside Sales professional to join our team in Reno, NV, and help us drive our business forward.

Job Description:
The Branch Manager/Inside Sales position at Garage Door Parts Depot is a dual role that combines leadership responsibilities with a focus on sales and customer service. This role offers significant growth opportunities within our expanding company.

Key Responsibilities:

Branch Management:
Oversee the daily operations of the Reno branch, ensuring smooth and efficient processes.
Manage a team of sales representatives, warehouse staff, and customer service associates.
Maintain inventory levels and ensure timely restocking of products.
Prepare and load miscellaneous doors, hardware, and motors for customer orders upon sale completion
Implement and monitor compliance with company policies and procedures.
Coordinate with headquarters for logistics, marketing, and financial planning.

Inside Sales:

Develop and maintain relationships with new and existing customers.
Handle inbound sales inquiries and provide expert product knowledge.
Identify customer needs and recommend appropriate products and solutions.
Prepare and follow up on sales quotes and orders.
Meet or exceed sales targets and objectives.

Customer Service:

Provide exceptional service to all customers, resolving issues promptly and effectively.
Assist customers in selecting the right products for their needs.
Ensure a positive customer experience through proactive communication and support.

Business Development:

Identify opportunities for market expansion and growth.
Develop strategies to attract new customers and retain existing ones.
Participate in trade shows, networking events, and other promotional activities.

Administrative Duties:

Prepare reports on sales, inventory, and branch performance.
Manage branch budget and control expenses.
Ensure compliance with all safety regulations and company policies.

Qualifications:

Proven experience in a managerial role, preferably in retail or wholesale sales.
Strong sales background with a focus on inside sales and customer relationship management.
Excellent leadership and team management skills.
Exceptional communication and interpersonal abilities.
Proficiency in using sales software and CRM systems.
Ability to multitask and manage time effectively.
Knowledge of garage door parts and accessories is a plus.

Benefits:

Competitive salary with performance-based bonuses.
Comprehensive health, dental, and vision insurance.
Retirement plan with company match.
Opportunities for professional development and career advancement.
Friendly and supportive work environment.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for this position. Please email your application to rswanger@garagedoorpartsdepot.com with the subject line "Branch Manager/Inside Sales Application - Fresno."

Garage Door Parts Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 – 50 per week

Benefits: