Job Summary:

The Corporate Senior Direct Sales Manager will oversee and lead the activities of the Residential Direct Sales Department for the entire i3 Broadband Fiber Footprint.

Managerial Responsibilities:

• Hires and trains regional and local sales staff and oversees all third party D2D management and activity.
• Develops strategy leveraging analytical skills to maximize productivity for territory deployment and competitive response.
• Conducts quality coaching & performance evaluations that are timely and constructive.
• Creates or improves operations/sales processes and procedures in the region and influences change within the organization.
• Strong communications skills that translate to even stronger leadership skills
• Equal focus on sales results, the employee experience & customer experience.

Duties/Responsibilities:

• High energy leader who leads from the front and by example
• Collaborates with executive leadership to develop sales offers, quotas and strategies.
• Motivates and encourages sales team to ensure quotas are met.
• Strong presence in the field with the sales team to build camaraderie and credibility.
• Reviews and analyzes sales and operational reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Identifies and analyzes customer feedback to properly direct sales efforts.
• Assigns territories and sets quotas for sales teams leveraging analytics
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
• Prepares sales forecast; monitors and approves expenses.
• Acts as company representative at various chamber or association meetings.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree in Business, Business Administration, or related field, OR
• Comparable record of sales leadership experience required.
• At least 5-7 years of sales experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.
• Must be able to be in the field side by side with sales reps while they are working in their assigned territories.