Sales Manager

"Come for a job, stay for a career!"

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

What you will be doing

With the goal of meeting and exceeding the Hotel’s revenue expectations, responsibilities include soliciting new accounts, meeting group booking goals, outside sales calls to customer locations and networking event /trade show attendance. Prior hotel experience in a sales capacity is a must. This position will focus on various markets and reports to the Director of Sales.

• Provides professional and courteous guest service at all times.
• Makes personal sales calls in person, via telephone and via various electronic channels.
• Develops, creates and implements innovative sales and marketing techniques to grow revenue.
• Maintains current sales database.
• Contacts in-house guests, group leaders, and meeting planners to promote good will and foster additional and repeat business.
• Maintains good rapport with local civic groups and organizations.
• Prepares reports as required.
• Attends weekly sales meetings, staff meetings, and credit meetings.
• Completes projects as determined by the Director of Sales.

Job requirements

• Bachelor’s degree from 4 year college or university or one to two years related experience and/or training or equivalent combination of education and experience.
• Proactive, knowledgeable, creative sales maximizer of appropriate business to fulfill the hotel's need dates, seasonality, patterns, or strategic objectives.
• Self-motivator with strong time management skills and keen abilities to set and achieve priorities.
• Strong problem solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
• Strong knowledge of the hotel, its facilities, and its services as well as the competitions'.
• Marriott Hotel experience preferred
• CI/TY experience preferred.
• Available for average work week consisting of Monday - Friday schedule. Some evening and weekend hours may be required depending upon business levels &/or customer needs.
• You must be able to pass a thorough background check and drug screening.