Sales Enablement Manager

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Sales Enablement Manager, you will partner closely with internal stakeholders to provide hands-on skills coaching, pipeline and deal support, and tailored Go-To-Market (GTM) alignment to drive sales effectiveness. This role focuses on equipping the sales team with the core selling skills, strategic guidance, and market-specific insights needed to execute effectively and close deals. The Sales Enablement Manager is an advisor to the go-to-market leadership and plays a pivotal role in shaping a high-performing sales organization through targeted training, coaching, and ongoing development programs.

Responsibilities

• Champion the development and execution of comprehensive enablement strategies, programs and initiatives for your region.
• Identify areas of improvement, and partner with key stakeholders to implement strategies to address these gaps.
• Integrate GTM strategies and product positioning into training and certification programs, ensuring that reps are aligned with market-specific messaging.
• Conduct training sessions on core selling skills and methodologies, with an emphasis on practical applications that align with the team's selling environment.
• Partner with managers to assess individual rep skills and create customized development plans with specific milestones and regular progress checkpoints.
• Work with managers and reps to support pipeline reviews, prioritize deals, and provide strategic guidance on deal progression and positioning.
• Conduct call shadowing and review sessions to provide targeted feedback that reinforces selling skills and improves performance.
• Collect and relay field insights on competitive challenges and product positioning back to the Enablement Team for continuous resource optimization.
• Continually assess and report on the impact of enablement initiatives and make data-driven adjustments to optimize impact and results.
• Develop and deliver region-specific SKO breakout sessions focused on selling skills, GTM strategy, and product positioning. Conduct pre-SKO preparation sessions and post-SKO follow-up coaching to reinforce learning.
• Collaborate with the Enablement Team to streamline the selling motion, providing field feedback on friction points and identifying coaching needs.
• Partner with RevOps and other departments to align sales enablement initiatives with CRM configuration, reporting requirements, and company objectives.

Qualifications

Minimum Qualifications

• 5+ years' experience in sales training and enablement.
• Demonstrated success developing curriculum for internal and external stakeholders and running effective sales and employee training, either live or virtually.
• Demonstrated success in training full-cycle AE's or demonstrated past success as a full cycle AE in a team lead role with a "coaching" mindset.
• Experience in training in both digital platforms and mobile technologies.
• Advanced analytical skills and proficiency in interpreting learning and performance data.
• Expertise using CRM systems, sales enablement platforms and current, relevant sales technology.
• Proven ability to reposition technology features into compelling customer stories.
• Exceptional interpersonal, written, and oral communication skills.
• Exceptional organizational and project management abilities.

Preferred Qualifications

• Bachelor's degree in business, marketing, or related field.
• Prior sales and/or sales management experience.
• Prior sales enablement program management in a high-growth SaaS or technology company with $100M-$200M revenue.
• Experience working with Fortune 500 level customers.

What it's like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.